Relationships and Experience Coordinator

4 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Zad is a dynamic financial services company based in Kuwait City.

Job Overview

This role requires a highly organized and proactive Client Relations Officer to manage client relationships, resolve issues, and ensure customer satisfaction.

Responsibilities and Expectations
  • Develop and implement strategies to improve customer satisfaction
  • Communicate effectively with clients via various channels
  • Address and resolve client complaints promptly
  • Collaborate with internal teams to achieve business objectives
  • Identify opportunities for upselling and cross-selling

Essential Skills

  • Proven track record in customer-facing roles
  • Strong problem-solving and conflict resolution skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment


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