Call Center Operator
1 week ago
Job Description:
Zain Kuwait is hiring a Call Center Operator to handle high volumes of customer inquiries and resolve issues efficiently. This role requires excellent communication and problem-solving skills, as well as a strong ability to work under pressure.
Your Key Responsibilities:
- Responding to customer inquiries via phone.
- Resolving customer complaints and issues.
- Providing product and service information to customers.
- Promoting Zain's products and services.
- Meeting individual and team performance metrics.
Requirements:
- High School Diploma or equivalent required.
- 0-3 years experience in a related field.
- Excellent communication and problem-solving skills.
- Strong drive for achievement.
- Proficiency in MS Office.
- Bilingualism preferred.
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