Call Center Operator

1 week ago


Kuwait City, Al Asimah Zain Full time

Job Description:

Zain Kuwait is hiring a Call Center Operator to handle high volumes of customer inquiries and resolve issues efficiently. This role requires excellent communication and problem-solving skills, as well as a strong ability to work under pressure.

Your Key Responsibilities:

  1. Responding to customer inquiries via phone.
  2. Resolving customer complaints and issues.
  3. Providing product and service information to customers.
  4. Promoting Zain's products and services.
  5. Meeting individual and team performance metrics.

Requirements:

  1. High School Diploma or equivalent required.
  2. 0-3 years experience in a related field.
  3. Excellent communication and problem-solving skills.
  4. Strong drive for achievement.
  5. Proficiency in MS Office.
  6. Bilingualism preferred.


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