Call center agent

Job DescriptionTo complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.ResponsibilitiesHandle inbound and outbound calls.Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Call Center Agent Arab Only Job In KuwaitDescriptionWe are hiring Call agent Arab nationals only bilingual (must know English) with min 1 years of experience in the same field or customer care. Interested candidate email your resume to info@pacekw.comCall CenterJob Id :100167290×Please enter details to report jobName*Email*Reason to reportDescriptionWe are...

Get AI-powered advice on this job and more exclusive features.Customer Support Responsibilities:Managing incoming calls: Address customer inquiries and provide accurate information regarding products and services. Actively listen to customers and offer solutions based on their needs.Issue Resolution: Identify and resolve customer complaints efficiently while...

Job ResponsibilitiesAnswer incoming calls professionally and provide accurate information to customers.Make outbound calls to follow up on customer inquiries and provide assistance.Handle customer complaints, provide solutions, and inform the line Manager about any complex issues that need immediate attention.Maintain a high level of customer satisfaction...

Description* Manage, coach, and develop a team of customer service representatives to ensure high performance and morale.* Establish clear goals and KPIs for the team; monitor progress and adjust strategies as necessary.* Conduct regular training sessions to ensure the team is knowledgeable about hair transplant services, medicines, and best practices in...

Bachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionThe Reservation Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email and website chat communication with guests.Excellent listening skills, computer literate and...

About The RoleZain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.Your Responsibilities Will Include But Not Be Limited ToHandling a high volume of inbound calls...

Job SummaryThis Contact Center Agent role involves handling a high volume of inbound calls and greeting customers in a courteous and professional manner. The ideal candidate will be responsible for assessing and evaluating customer concerns and resolving their problems efficiently.

DescriptionIn this role, you will be responsible for overseeing the daily operations of the customer service team, ensuring the highest level of customer satisfaction, and achieving departmental goals. This role involves supervising a team of customer service representatives, training and mentoring staff, resolving complex customer inquiries, and ensuring...