Student Services Coordinator for Counseling Center

5 hours ago


Kuwait City, Al Asimah American University Of Kuwait Full time
Job Summary:
Counseling Center Coordinator plays a pivotal role in supporting the well-being of American University Of Kuwait students. This role requires strong leadership skills, effective communication, and ability to counsel/advise students in academic areas.

About the Position:
This position is responsible for managing daily activities of the Art and Music Therapy room and department's Student Employees. The ideal candidate will welcome and assist students requesting accommodations or psychological support, assess student needs through structured interviews, and redirect them to the appropriate counselor. Additionally, they will develop and maintain department reports, communicate with various sections, and coordinate schedules with the Director of the Counseling Center.

Main Responsibilities:
  • Welcome and help students who request accommodations or psychological support by explaining the services offered by the Counseling Center.
  • Carry out the first interview with the new student in order to assess their needs, on the basis of some questionnaires and a structured interview.
  • Redirect the student to the right counselor according to their needs (disability vs mental health problems).
  • Accept, filter and route incoming phone calls and emails to the Counseling Center.
  • Develop and maintain department reports that analyze various activities involved with student services.
  • Communicate and organize various sections and activities of the Clinic and the Art and Music Therapy Rooms.
  • Coordinates schedules and daily operations with the Director of the Counseling Center.
  • Create and modify documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheet, and database.
  • Collaborate closely and regularly with members of the Division of Student Affairs and Academic Affairs.
  • Collects and maintains inventory of Department supplies and reconciles purchase orders.
  • Plans and supports staff in assigned project-based work and department events.
  • Manages Student Employees in the Counseling Center, inclusive of the selection process and time-sheet maintenance.
  • Follows up with student employees on daily job duties and scheduling.
  • Organizes regular events within the Department as well as mental health and disability awareness campaigns.
  • Monitors, reconciles, and assists with fiscal administration.
  • Serve on University committees and other duties as assigned.

Requirements:
  • One to two years of related experience in a college counseling center or a closely related function.
  • Experience working with college students in addressing personal problems, interpersonal relationships, family and social issues.
  • Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management or related field.
  • Effective communication in a professional, diplomatic, and empathetic manner.
  • Ability to effectively counsel/advise students in academic areas.
  • Leadership and team orientation.
  • Critical thinking and judgment.
  • Relationship management.
  • Writing Skills.


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