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Student Services Coordinator

2 weeks ago


Kuwait City, Al Asimah American University Of Kuwait Full time
About the Role
As a Student Services Coordinator in the Counseling Department at American University of Kuwait, you will play a vital part in providing exceptional support to our students. Your primary responsibility will be to coordinate and manage various activities within the department, ensuring seamless student services.

Main Responsibilities
Some of your key responsibilities will include:
  1. Welcome and assist students requesting accommodations or psychological support by explaining the services offered by the Counseling Center.
  2. Carry out initial interviews with new students to assess their needs based on questionnaires and structured interviews.
  3. Redirect students to the appropriate counselor based on their needs.
  4. Manage incoming phone calls and emails for the Counseling Center.
  5. Develop and maintain reports analyzing student services activities.
  6. Coordinate schedules and daily operations with the Director of the Counseling Center.
  7. Create and modify documents such as invoices, reports, memos, letters, and financial statements.
  8. Collaborate closely with members of the Division of Student Affairs and Academic Affairs.
  9. Maintain inventory of Department supplies and reconcile purchase orders.
  10. Plan and support staff in project-based work and department events.
  11. Manage Student Employees in the Counseling Center.

Key Qualifications
To be successful in this role, you will need:
  • A Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or a related field.
  • One to two years of related experience, preferably in a college counseling center or a closely related function.
  • Experience working with college students addressing personal problems, interpersonal relationships, family, and social issues.
  • Effective communication skills, leadership, and team orientation.
  • Critical thinking and judgment.
  • Relationship management and writing skills.

About Us
American University of Kuwait is a premier institution committed to academic excellence and student success.