Rider Team Lead
4 weeks ago
As a key member of our Rider Operations team, the Rider Team Lead will play a crucial role in ensuring the success of our riders and the overall delivery experience.
Key Responsibilities:- Monitor and improve rider performance and compliance
- Manage the rider roster, including allocation of shifts, breaks, and off-days
- Develop and implement plans to improve the performance of low-performing riders
- Coach and warn riders as needed
- Prepare and share late login lists with 3PL partners
- Meet with 3PL supervisors and coordinators to discuss performance and updates
- Supervise coordinators who assist dispatchers with rider communication
- Ensure compliance with rider equipment guidelines
- Develop the team in coordination with regional guidelines
- Support the team in achieving talabat goals
- Handle Rider Supervisor duties in their absence
- Bachelor's degree
- Strong communication skills, both written and verbal
- Fluency in Arabic and English
- 2-3 years of experience in the food/grocery tech industry
- Proficiency in Google Suite tools
- Influencer and negotiation skills
- People management skills
- Stakeholder management skills
- Ability to analyze data and derive insights
- Ability to work under pressure and handle stress
Delivery Hero SE is a leading local delivery platform operating in 70+ countries worldwide. We're proud to say that we have been delivering for millions of people across MENA for the past 18 years.
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Rider Team Lead
4 weeks ago
Kuwait City, Al Asimah Talabat Full timeAbout The OpportunityA Rider Team Lead will assist the Rider Supervisor in the riders' performance, managing the assigned outsourced companies, and supervising the Rider Coordinators. The ideal candidate will have strong communication skills, both written and verbal, and fluency in Arabic and English language is mandatory.Key Responsibilities Monitor and...
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Talabat Rider Team Lead
3 weeks ago
Kuwait City, Al Asimah Talabat Full timeAbout This OpportunityA Rider Team Lead at Talabat will assist the Rider Supervisor in the riders' performance, managing the assigned outsourced companies, and supervising the Rider Coordinators.Key Responsibilities:Monitor and improve Rider Performance and ComplianceManage the rider roster with proper allocation of shifts/breaks/off-days, etc.Set up a plan...
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Rider Team Lead
2 weeks ago
Kuwait City, Al Asimah Delivery Hero SE Full timeJob Title: Rider Team LeadRider Team Lead Job DescriptionAs a Rider Team Lead at Delivery Hero SE, you will be responsible for assisting the Rider Supervisor in monitoring and improving rider performance, managing outsourced companies, and supervising Rider Coordinators. This role requires a strong understanding of rider performance metrics and the ability...
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Rider Team Lead
3 days ago
Kuwait City, Al Asimah Delivery Hero SE Full timeCompany OverviewThe Delivery Hero SE group, founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015, is a leading local tech organization delivering for millions of people across MENA. We bring innovative technologies like q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones to the...
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Rider Team Lead
4 weeks ago
Kuwait City, Al Asimah Talabat Full timeAbout the OpportunityA Rider Team Lead will assist the Rider Supervisor in the riders' performance, managing the assigned outsourced companies, and supervising the Rider Coordinators. The ideal candidate will have strong communication skills, fluency in Arabic and English, and experience in the food/grocery tech industry.Key Responsibilities* Monitor and...
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Rider Team Supervisor
2 weeks ago
Kuwait City, Al Asimah Talabat Full timeAbout The OpportunityA Rider Team Lead will assist the Rider Supervisor in enhancing riders' performance, overseeing outsourced companies, and supervising Rider Coordinators.Key ResponsibilitiesMonitor and Improve Rider Performance and Compliance: Ensure riders adhere to company guidelines and regulations.Manage the Rider Roster: Allocate shifts, breaks, and...
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Rider Team Lead
3 weeks ago
Kuwait City, Al Asimah Talabat Full timeAbout The OpportunityThe Rider Team Lead is a critical role that supports the Rider Supervisor in overseeing the performance of Talabat's rider fleet. This position involves analyzing performance metrics, identifying areas for improvement, and implementing strategies to enhance overall efficiency and compliance.Responsibilities: Monitor and analyze rider...
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Rider Operations Manager
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Logistics Operations Supervisor
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Sales Team Lead
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Sales Team Lead
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Sales Team Lead
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Sales Team Lead
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Kuwait City, Al Asimah Refreshment Trading Co. Full timeSales Supervisor RoleThe Sales Supervisor is a pivotal role in the retail and grocery sector, responsible for driving sales performance and ensuring high levels of customer satisfaction. This position requires a dynamic individual who can lead a team effectively while managing the day-to-day operations of a retail environment.Key Responsibilities:Lead and...
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Sales Team Lead
2 weeks ago
Kuwait City, Al Asimah Refreshment Trading Co. Full timeAbout the Role:The Sales Supervisor position at Refreshment Trading Co. plays a pivotal role in driving sales performance and ensuring exceptional customer satisfaction in the retail and grocery sector.This dynamic individual will lead a team effectively while managing the day-to-day operations of a retail environment. Key responsibilities include overseeing...
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Operations Manager
9 hours ago
Kuwait City, Al Asimah Talabat Full timeJob Title: Operations Manager About the Role:We are seeking a highly skilled Operations Manager to join our team. The successful candidate will be responsible for monitoring and improving rider performance, managing outsourced companies, and supervising Rider Coordinators. Key Responsibilities:Monitor and improve rider performance and compliance with...
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Sales Team Lead
2 weeks ago
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Sales Team Lead
6 days ago
Kuwait City, Al Asimah Dubai Limited Full timeWe are seeking a highly skilled Sales Team Lead to join Dubai Limited.About the RoleThe successful candidate will be responsible for driving sales growth, identifying business opportunities, and developing strategies to achieve revenue targets. A key member of our sales team, you will work closely with clients to understand their needs and provide tailored...
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IT Product Sales Team Lead
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Maintenance Team Lead
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