Operations Manager
10 hours ago
Job Title: Operations Manager
About the Role:
We are seeking a highly skilled Operations Manager to join our team. The successful candidate will be responsible for monitoring and improving rider performance, managing outsourced companies, and supervising Rider Coordinators.
Key Responsibilities:
- Monitor and improve rider performance and compliance with company policies and procedures.
- Manage rider roster with proper allocation of shifts, breaks, and off-days.
- Prepare late login lists and share them with 3 PL partners.
- Meet with 3 PL supervisors and zone meeting to discuss performance and updates.
Requirements:
- Bachelor's Degree in a relevant field.
- Strong communication skills in English and Arabic.
- 2-3 years of experience in the food/grocery tech industry.
- Proficient in Google Suite tools.
- Influencer and negotiation skills.
- People management and stakeholder management skills.
About Us:
Talabat is a leading local tech organization delivering services across the MENA region for 18 years. We deliver across 9 countries with over 4,500 employees and work with 27,000 brands and 50,000 branches. We are part of the Delivery Hero Group operating in 70+ countries worldwide.
Salary Estimate: $40,000 - $60,000 per annum, depending on experience.
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