Operations Manager

10 hours ago


Kuwait City, Al Asimah Talabat Full time

Job Title: Operations Manager

 

About the Role:

We are seeking a highly skilled Operations Manager to join our team. The successful candidate will be responsible for monitoring and improving rider performance, managing outsourced companies, and supervising Rider Coordinators.

 

Key Responsibilities:

  • Monitor and improve rider performance and compliance with company policies and procedures.
  • Manage rider roster with proper allocation of shifts, breaks, and off-days.
  • Prepare late login lists and share them with 3 PL partners.
  • Meet with 3 PL supervisors and zone meeting to discuss performance and updates.

 

Requirements:

  • Bachelor's Degree in a relevant field.
  • Strong communication skills in English and Arabic.
  • 2-3 years of experience in the food/grocery tech industry.
  • Proficient in Google Suite tools.
  • Influencer and negotiation skills.
  • People management and stakeholder management skills.

 

About Us:

Talabat is a leading local tech organization delivering services across the MENA region for 18 years. We deliver across 9 countries with over 4,500 employees and work with 27,000 brands and 50,000 branches. We are part of the Delivery Hero Group operating in 70+ countries worldwide.

 

Salary Estimate: $40,000 - $60,000 per annum, depending on experience.



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