Sales Team Lead
1 week ago
Sales Supervisor role at Refreshment Trading Co. drives sales performance and customer satisfaction in the retail and grocery sector.
This position requires a dynamic leader who manages daily operations and oversees sales strategies, training staff, and inventory levels.
Main Responsibilities:
- Lead and motivate the sales team to achieve sales targets and improve performance.
- Monitor daily sales activities and prepare reports for management review.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Train and develop team members to enhance product knowledge and sales techniques.
- Manage inventory levels and coordinate with suppliers to ensure product availability.
- Implement promotional strategies to attract customers and boost sales.
- Conduct regular market analysis to identify trends and opportunities.
- Maintain store presentation standards and ensure compliance with health and safety regulations.
- Collaborate with other departments to ensure smooth operations and customer satisfaction.
- Evaluate team performance and provide constructive feedback for improvement.
Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proven track record in sales and customer service. Ability to analyze sales data and market trends. Detail-oriented with strong organizational skills. Flexibility to adapt to changing retail environments. Proficient in using retail management software. Ability to work under pressure and meet deadlines. Strong problem-solving skills. Willingness to work in a fast-paced environment.
Requirements: Strong understanding of retail sales principles and practices. Excellent leadership and team-building skills. Proficiency in inventory management systems. Ability to analyze sales metrics and performance data. Exceptional customer service and communication skills. Knowledge of merchandising and promotional strategies. Familiarity with health and safety regulations in retail. Strong organizational and multitasking abilities.
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