
Call Center Director
1 day ago
We are seeking a Call Center Director - Healthcare Services to lead our team of customer service representatives. As a leader, you will be responsible for establishing clear goals and KPIs, monitoring progress, and adjusting strategies as necessary. You will also conduct regular training sessions to ensure the team is knowledgeable about hair transplant services, medicines, and best practices in customer service.
Responsibilities:- Establish clear goals and KPIs for the team
- Monitor progress and adjust strategies as necessary
- Conduct regular training sessions
- Ensure timely and effective resolution of customer inquiries
- Liaise with external vendors or partners
- Minimum 5 years in a call center environment
- At least 3 years in a leadership/managerial role
- Experience in managing teams within the healthcare industry
- Strong communication skills
The successful applicant will have experience in managing teams within the healthcare industry and a deep understanding of healthcare-related services, patient needs, and medical compliance.
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Call center
3 weeks ago
Kuwait City, Al Asimah United Beverage Company K.S.C.C Full timeResponsible for serving United Beverage Company's customers by answering incoming calls to answer inquiries and questions, and direct complaints to the concerned departments to ensure high customer satisfaction. Answer all inbound calls from customers, drivers, and other external/internal parties within United Beverage Company in an efficient and...
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Call Center Representative
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCall Center RepresentativeWe are looking for a skilled and customer-focused Call Center Representative to join our team. If you have excellent communication skills and enjoy helping people, this is the perfect opportunity for you.Job Responsibilities:Handle inbound and outbound calls professionally and efficientlyAssist customers by providing accurate...
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Call Center Expert
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeThe ideal candidate will have strong problem-solving abilities and be patient, with excellent verbal and written communication skills. Experience in a call center or customer service role is a plus, and proficiency in Arabic and English is required.Job Responsibilities:Handle inbound and outbound callsAssist customers by providing accurate information and...
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Shopping Center Director
5 days ago
Kuwait City, Al Asimah SOS HR Solutions Full timeSOS HR Solutions is seeking a highly skilled Shopping Center Director to lead our team and take our shopping center to the next level.The successful candidate will have a strong background in retail management, with experience in leading teams and managing multiple tasks. They will be responsible for overseeing the daily operations of the shopping center,...
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Call Center Professional
2 days ago
Kuwait City, Al Asimah Zain Full timeAbout the Position at Zain KuwaitWe are seeking a highly skilled Call Center Professional to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and maintain a high level of productivity.Key Responsibilities:Manage a high volume of incoming calls, responding...
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Call Center Professional
7 days ago
Kuwait City, Al Asimah Nasco General Trading & Cont Full timeAbout Our TeamWe are a leading company in the industry, dedicated to delivering exceptional customer experiences through our team of highly skilled professionals.Job DescriptionAs a Customer Service Representative at Nasco General Trading & Cont, you will be responsible for managing and resolving customer inquiries in a timely and professional manner.You...
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Retail Center Director
5 days ago
Kuwait City, Al Asimah Career Hunters Full timeJob OverviewCareer Hunters is seeking an exceptional Retail Center Director to lead our shopping mall operations. As a key member of our team, you will be responsible for overseeing the daily management of the mall, ensuring all departments are functioning efficiently and effectively.Main Responsibilities:Operational Excellence: Oversee the daily operations...
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Contact Center Agent
1 day ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeJob Title: Contact Center AgentDescription: As a Contact Center Agent at AL AHLI BANK OF KUWAIT, you will be responsible for delivering exceptional customer service, addressing inquiries, and promoting banking products during customer interactions. You will also be expected to develop and maintain a comprehensive understanding of the bank's products and...
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Contact Center Associate
6 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeWe are seeking a highly motivated and results-driven Contact Center Agent to join our team at Zain Bahrain. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.About the JobThe ideal candidate will possess excellent communication and problem-solving skills,...
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Center operations specialist
3 weeks ago
Kuwait City, Al Asimah United Service Organization Full timeIf you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work...
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Kuwait City, Al Asimah Client of Michael Page Full timeThe Manager of Customer Experience and Quality Assurance will be responsible for overseeing the scheduling, staffing, and day-to-day management of the call center's operations. This includes monitoring call center metrics, implementing process improvements, and motivating and inspiring the sales team to achieve and exceed sales targets.Key...
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Call Center Agent
7 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeJob OverviewAl Zayani Automotive is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and a strong focus on customer satisfaction.Responsibilities:Customer Support: Provide timely and...
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Commercial Strategy Director
7 days ago
Kuwait City, Al Asimah Gulf Center Industrial Equipment Co. W.L.L. Full timeThe Commercial Strategy Director will play a crucial role in driving commercial success by leading our sales, contracts, and business development efforts. The role involves developing and implementing commercial strategies to enhance revenue growth.Key Responsibilities:Developing and implementing commercial strategies to drive revenue growth.Negotiating and...
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Operations Director
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**About Us:**We are HealthCare Dynamics Gen. Trading Company W.L.L, a leading healthcare organization committed to delivering exceptional patient care. Our Operations Director plays a critical role in ensuring the smooth operation of our medical center.**Responsibilities:Develop and implement strategic plans to improve operational efficiency.Lead a team of...
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Wellness and Spa Operations Director
6 days ago
Kuwait City, Al Asimah Four Seasons Hotels Ltd Full timeWe are seeking a Wellness and Spa Operations Director to join our team at Four Seasons Hotel Kuwait at Burj Alshaya. As a leader of our spa department, you will be responsible for developing and implementing sound business plans to drive revenue growth and increase customer satisfaction.The ideal candidate will have 5+ years of relevant luxury spa leadership...
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Center operations specialist
3 weeks ago
Kuwait City, Al Asimah USO Full timeWhy join our team With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members...
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Kuwait City, Al Asimah Client of Michael Page Full timeAs a Senior Customer Service Operations Manager at the Client of Michael Page, you will be responsible for overseeing the day-to-day operations of our call center. This includes managing a team of customer service representatives, establishing clear goals and KPIs, and monitoring progress to ensure high performance and morale.Key Responsibilities:Manage and...
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Executive Business Support Specialist
3 days ago
Kuwait City, Al Asimah Ooredoo Full timeJob OverviewWe are seeking a highly skilled Executive Business Support Specialist to join our team in Kuwait City. As a key member of our B2B support team, you will be responsible for providing first-level support and technical assistance to customers.Key ResponsibilitiesProvide efficient support for business customers over the phone with a focus on...
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Inbound Agent
1 day ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeDeliver exceptional customer service by addressing inquiries, ensuring satisfaction, and promoting banking products during customer interactions.Generic Accountabilities• Corporate Governance and Compliance: Work fully within risk policies and procedures and compliance regulations and ensure all divisional activities comply with corporate governance &...
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Front Desk Supervisor
4 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeJob Summary:The Healthcare Service Coordinator will be responsible for coordinating patient care services, managing front-desk operations, and ensuring seamless communication between departments. The ideal candidate will have excellent organizational and communication skills, as well as experience in a healthcare setting.Responsibilities:Patient Care...