Retail Center Director

24 hours ago


Kuwait City, Al Asimah Career Hunters Full time

Job Overview

Career Hunters is seeking an exceptional Retail Center Director to lead our shopping mall operations. As a key member of our team, you will be responsible for overseeing the daily management of the mall, ensuring all departments are functioning efficiently and effectively.

Main Responsibilities:

  1. Operational Excellence: Oversee the daily operations of the shopping mall, including maintenance, repair, and cleaning services.
  2. Tenant Relations: Build and maintain positive relationships with mall tenants, resolving any issues or concerns promptly and professionally.
  3. Customer Experience: Ensure a high level of customer satisfaction by maintaining a clean, safe, and enjoyable shopping environment.
  4. Security and Safety: Work with security teams to ensure a safe shopping environment, addressing any security concerns or incidents.
  5. Marketing and Promotion: Develop and implement marketing campaigns, events, and promotions to increase foot traffic and sales.
  6. Financial Management: Oversee budget management, including expenses related to staffing and marketing activities.
  7. Reporting and Compliance: Prepare reports on mall performance, including financials and customer feedback.

Requirements

  • Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field.
  • 5+ years in retail center management, including leadership and operational experience.
  • Bilingual - fluent English and Arabic required.
  • Proficient in Microsoft Office Suite and retail management software.


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