
Customer Service Leadership and Team Development Specialist
3 days ago
The Customer Service Leadership and Team Development Specialist will be responsible for developing and implementing customer service protocols that comply with medical industry regulations and best practices. This includes handling escalated calls, providing resolutions for complex or sensitive medical inquiries, and maintaining accurate records of customer interactions.
Responsibilities:- Develop and implement customer service protocols
- Handle escalated calls
- Maintain accurate records of customer interactions
- Collaborate with the sales, marketing, and medical teams
- Minimum 5 years in a call center environment
- At least 3 years in a leadership/managerial role
- Experience in managing teams within the healthcare industry
- Strong leadership and people management skills
The successful applicant will have experience in managing teams within the healthcare industry and a deep understanding of healthcare-related services, patient needs, and medical compliance.
-
Customer Service Team Lead
3 days ago
Kuwait City, Al Asimah Petzone Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to oversee our customer service operations and lead a team of customer service staff. The successful candidate will be responsible for strategizing, monitoring, and improving the daily activities of our customer service team.Duties and ResponsibilitiesTeam Leadership: Oversee and assess...
-
Customer Service Specialist
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are seeking a Customer Service Specialist to handle inbound and outbound calls professionally and efficiently. This role involves assisting customers by providing accurate information and resolving inquiries, as well as maintaining records of customer interactions and following up when necessary.Key Responsibilities:Respond to customer inquiries in a...
-
Director of Customer Services
6 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeRole OverviewWe are seeking a skilled and experienced Director of Customer Services to join our team.The successful candidate will be responsible for developing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.This role requires a deep understanding of the restaurant industry, excellent leadership...
-
Center operations specialist
3 weeks ago
Kuwait City, Al Asimah United Service Organization Full timeIf you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work...
-
Development Team Member
5 days ago
Kuwait City, Al Asimah AASTRA TECHNOLOGIES Full timeAbout AASTRA TECHNOLOGIESWe are a software development company with a strong commitment to excellence and customer satisfaction. Our team is passionate about delivering high-quality SharePoint solutions that meet the evolving needs of our clients.Job DescriptionThis is an exciting opportunity to join our development team as a SharePoint specialist. In this...
-
Senior Customer Service Operations Manager
3 days ago
Kuwait City, Al Asimah Client of Michael Page Full timeAs a Senior Customer Service Operations Manager at the Client of Michael Page, you will be responsible for overseeing the day-to-day operations of our call center. This includes managing a team of customer service representatives, establishing clear goals and KPIs, and monitoring progress to ensure high performance and morale.Key Responsibilities:Manage and...
-
Customer Experience Development Director
3 days ago
Kuwait City, Al Asimah Petzone Full timeAbout UsPetzone is a dynamic and growing company that specializes in pet care products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.About the RoleLeadership and Teamwork: You will be responsible for leading a team of customer service staff, providing guidance and support...
-
Service Excellence Specialist
7 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full time**Service Excellence Specialist**We are seeking an experienced Service Excellence Specialist to join our team in Kuwait. The ideal candidate will have a strong background in hospitality management and excellent communication skills.**Key Responsibilities:**Develop and implement service excellence strategies to drive customer satisfaction.Collaborate with...
-
Field service specialist
3 weeks ago
Kuwait City, Al Asimah Lufkin Gears Full timeField Service Specialist - Pressure Control Do you enjoy providing support and guidance to global cross-functional teams?Do you enjoy providing an efficient service to our customers?Join our growing teamBringing the most cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter...
-
Customer Service Supervisor
3 days ago
Kuwait City, Al Asimah Petzone Full timeResponsibilities:Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.Strategizing and monitoring the daily activities of customer service operations.Assisting customer service staff with duties where required.Training staff in areas of customer service and company policies.Managing cashier...
-
Customer Service Operations Manager
6 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeJob Description:We are seeking a Customer Service Operations Manager to oversee the daily operations of the front desk and patient support services at Inaya Medical Center. This role ensures a high level of patient satisfaction by leading a team of customer service representatives, streamlining processes, and maintaining a welcoming and efficient environment...
-
Customer Service Representative
5 days ago
Kuwait City, Al Asimah Automated Services Network Co. Full timeCompany OverviewAutomated Services Network Co. is a leading provider of innovative solutions in Kuwait City. Our company is committed to delivering exceptional customer experiences through our team of skilled professionals.Job DescriptionWe are seeking an experienced B2C and B2B Customer Support Officer to join our team. As a key member of our support team,...
-
Customer Experience Lead
1 day ago
Kuwait City, Al Asimah SmartPet Full timeJob Description:Customer Service ManagerWe are seeking a skilled Customer Service Manager to lead our customer service team at SmartPet. As a key member of our organization, you will be responsible for resolving complex customer inquiries, collaborating with internal teams, and providing exceptional support through various channels.The ideal candidate will...
-
Customer Service Representative
3 days ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeJob Description: We are seeking a highly skilled and motivated Customer Service Representative to join our team at AL AHLI BANK OF KUWAIT. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and promoting banking products during customer interactions.Key Responsibilities:Inbound Calls: Handle inbound...
-
Customer Service Assistant
5 days ago
Kuwait City, Al Asimah Sidra Kuwait Hospital Full timeJob Title: Customer Service AssistantSalary: A competitive salary package is available to successful candidates.Job Description: As a Customer Service Assistant at Sidra Kuwait Hospital, you will play a vital role in providing excellent support to our patients and visitors. Your primary responsibilities will include responding to inquiries, resolving issues,...
-
Sales and Customer Service Associate
5 days ago
Kuwait City, Al Asimah Black or White Full timeSales and customer service associates play a vital role in ensuring customers have an exceptional experience when interacting with our brand.As a sales and customer service associate in our Kuwait office, you will be responsible for providing personalized support to customers, handling sales transactions, and contributing to the overall success of the...
-
Home Care Service Provider
1 day ago
Kuwait City, Al Asimah Uk Travels & consultancy service Full timeOur goal at Uk Travels & Consultancy Service is to provide exceptional home care services that improve the quality of life for our patients.About the OpportunityWe are seeking a dedicated and compassionate Home Care Nurse to join our team and provide high-quality care to patients in their own homes.ResponsibilitiesThe successful candidate will be responsible...
-
Customer Service Representative
7 days ago
Kuwait City, Al Asimah Riders Delivery Full timeRiders Delivery is a dynamic and fast-paced environment that requires exceptional customer service skills.Job Overview:As a Customer Service Associate at Riders Delivery, you will be responsible for providing top-notch service to our customers, ensuring a positive shopping experience.Responsibilities:Assist customers with inquiries and provide product...
-
Customer Service Ambassador
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob DescriptionWe are seeking a skilled and friendly Guest Services Specialist to join our team. As a key member of our front office operation, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Maintaining a Positive Attitude: You will maintain a positive and friendly attitude at all times, even when working to achieve...
-
Customer Service Representative
3 days ago
Kuwait City, Al Asimah ERMG - Entrepreneur Restaurant Management Group Full timeWe are seeking a Customer Service Representative to join our team at ERMG - Entrepreneur Restaurant Management Group. As a key member of our front-of-house team, you will be responsible for ensuring that all customers receive exceptional service and support.Your duties will include:Handling customer inquiries and resolving issuesProviding information about...