Customer Service Representative

13 hours ago


Kuwait City, Al Asimah Automated Services Network Co. Full time

Company Overview

Automated Services Network Co. is a leading provider of innovative solutions in Kuwait City. Our company is committed to delivering exceptional customer experiences through our team of skilled professionals.

Job Description

We are seeking an experienced B2C and B2B Customer Support Officer to join our team. As a key member of our support team, you will be responsible for engaging with customers through various channels in a timely and effective manner.

Key Responsibilities:

  • Utilize systems and tools to initiate and service customers.
  • Handle customer calls, emails, complaints, and inquiries with courtesy and resolve customer issues.
  • Ensure proper communication and reporting with all departments (IT, Finance, Operation, Maintenance).
  • Answer customer requests or inquiries and report problems if they exist to the concerned department.
  • Ensure all payments are processed correctly and accurately.

Requirements:

  • Bachelor's Degree in a relevant field or equivalent practical experience.
  • Excellent communication skills in English and Arabic languages, both written and verbal.
  • Ability to work effectively in a fast-paced environment with a focus on achieving performance metrics.
  • Minimum 2-year experience in customer service or customer-facing roles.
  • Experience working with ticketing and customer management systems.
  • Strong problem-solving skills and ability to think analytically and creatively.
  • Ability to work well in a team environment.
  • Ability to develop a good understanding of the company's products and services.
  • Maintain knowledge of all company services.


  • Kuwait City, Al Asimah Kic Kw Full time

    Kic Kw is seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences.Job Summary:We are looking for a highly motivated and organized individual to handle a high volume of inbound calls from customers.The ideal candidate will have excellent...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job DescriptionThe Customer Service Representative role at HealthCare Dynamics Gen. Trading Company W.L.L is focused on delivering exceptional customer experiences through timely and effective resolution of customer inquiries, concerns, and complaints.This position requires a strong understanding of customer needs, effective communication skills, and the...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About Our Team at Zain KuwaitWe are actively recruiting for a Contact Center Agent who will serve as the first point of contact between our customers and our team. As a professional representative, you will assist our loyal customers in a courteous and professional manner that reflects our values and mission.You will handle a high volume of inbound calls and...


  • Kuwait City, Al Asimah AlZayani Automotive and Trading Company Full time

    Job Overview:As an Automotive Customer Service Representative, you will be the primary point of contact for clients, ensuring a welcoming atmosphere that fosters customer loyalty. This role requires exceptional communication skills, with the ability to translate technical jargon into easy-to-understand language.Duties and Responsibilities:Create detailed...


  • Kuwait City, Al Asimah Nasco General Trading & Cont Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Nasco General Trading & Cont. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.Key ResponsibilitiesManage and resolve customer inquiries in a timely and professional manner, ensuring high levels...


  • Kuwait City, Al Asimah Gruppe Louis Vuitton Full time

    Gruppe Louis Vuitton is committed to creating a diverse and inclusive workforce, where everyone has the opportunity to thrive.As a High-End Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth for our luxury brand.About Our CultureWe celebrate and welcome the uniqueness of each...


  • Kuwait City, Al Asimah Damas Jewellery Full time

    Are you passionate about delivering exceptional customer service and growing your career in a luxury retail environment? Do you have a proven track record in sales and customer relationship-building?We are seeking a skilled Customer Service Representative to join our team in Kuwait. As a key member of our sales team, you will be responsible for providing...


  • Kuwait City, Al Asimah Zain Bahrain Full time

    At Zain Bahrain, we are committed to providing exceptional customer service. As a Contact Center Agent, you will be the first point of contact between our customers and our company.About the RoleThis role requires a high level of professionalism and communication skills to handle a large volume of inbound calls from our valued customers. You will assess and...


  • Kuwait City, Al Asimah Riders Delivery Full time

    Riders Delivery is a dynamic and fast-paced environment that requires exceptional customer service skills.Job Overview:As a Customer Service Associate at Riders Delivery, you will be responsible for providing top-notch service to our customers, ensuring a positive shopping experience.Responsibilities:Assist customers with inquiries and provide product...


  • Kuwait City, Al Asimah Al Tayer Group Full time

    Job SummaryWe are looking for a skilled Sales Consultant to join our team at Al Tayer Group. As a Sales Consultant, you will play a key role in delivering exceptional customer experiences and driving sales growth.Main Responsibilities:Demonstrate excellent customer service skills and build strong relationships with customersIdentify customer needs and make...


  • Kuwait City, Al Asimah Al Zayani Automotive Full time

    Job DescriptionThe Customer Service Advisor role at Al Zayani Automotive involves providing exceptional customer support to ensure customer satisfaction and maintain a high standard of customer service.Key Responsibilities:Answer Incoming Calls: Receive all incoming calls, greet callers, and route calls to appropriate personnel promptly and...


  • Kuwait City, Al Asimah Zain Bahrain Full time

    Job DescriptionZain Bahrain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern...


  • Kuwait City, Al Asimah Hyatt Hotels Corporation Full time

    The Customer Experience Representative role at Hyatt Hotels Corporation is perfect for those who are passionate about delivering exceptional service and creating memorable experiences for our guests.You will be working in a fast-paced environment, responding to guest inquiries and concerns in a professional and courteous manner. Your excellent communication...


  • Kuwait City, Al Asimah Zain Full time

    About the RoleWe are actively recruiting for a Contact Center Agent to serve as the first point of contact between Zain and our loyal customers, assisting them in a professional manner that reflects our values and mission.Handling a high volume of inbound calls and greeting customers with a courteous and professional demeanor.Assessing and evaluating...


  • Kuwait City, Al Asimah Azadea Full time

    Azadea Group is a premier lifestyle retail company that offers a unique opportunity to join a dynamic team.Job Summary:We are seeking a skilled and enthusiastic Sales Associate to join our team and contribute to our success.About Us:Azadea Group has a strong presence in the Middle East and Africa, operating over 40 leading international franchise...


  • Kuwait City, Al Asimah Client of Sperton Global AS Full time

    Job Summary: We are seeking a Technical Service Representative to join our team at Client of Sperton Global AS. In this role, you will provide technical support to customers and internal stakeholders, ensuring seamless operations and quality service delivery.Main Responsibilities:Provide technical assistance to customers on-site, addressing queries and...


  • Kuwait City, Al Asimah Bleems Full time

    **Unlock New Career Horizons with Bleems! As a Support Services Representative at Bleems, you will be part of a talented team dedicated to providing top-notch customer experiences. Your main objective will be to handle inbound calls and emails, resolving issues promptly and professionally.Key Responsibilities:Proactive Order Monitoring and ResolutionSkilled...


  • Kuwait City, Al Asimah Domo Ventures W.L.L. Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Domo Ventures W.L.L. The ideal candidate will be responsible for managing the front desk, answering phone calls, and performing various administrative tasks.Key Responsibilities:Manage the front desk and maintain a clean and organized reception areaAnswer and direct phone calls to the...


  • Kuwait City, Al Asimah Inaya Medical Center Full time

    Job Description:We are seeking a Customer Service Operations Manager to oversee the daily operations of the front desk and patient support services at Inaya Medical Center. This role ensures a high level of patient satisfaction by leading a team of customer service representatives, streamlining processes, and maintaining a welcoming and efficient environment...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Company Overview:Majid Al Futtaim Holding is a leading developer and operator in the Middle East, North Africa, and Central Asia regions. We operate a diverse portfolio of shopping malls, retail stores, and entertainment venues, striving to create great moments for our customers.Job Description:You will be responsible for delivering exceptional customer...