
Customer Service Supervisor
3 days ago
Responsibilities:
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of customer service operations.
- Assisting customer service staff with duties where required.
- Training staff in areas of customer service and company policies.
- Managing cashier coverage and customer flow to ensure proficient customer service.
- Monitoring and authenticating returns, exchanges, and voids.
- Investigating and solving customer service complaints.
- Assisting with the development and implementation of service policies, and explaining these to staff and customers.
- Maintaining documentation pertaining to customer service department activities.
- Performing additional duties where needed.
- Listening to individual calls to ensure quality.
- Leading performance reviews for team members.
- Creating intervention and improvement plans for team members.
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Customer Service Team Lead
2 days ago
Kuwait City, Al Asimah Petzone Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to oversee our customer service operations and lead a team of customer service staff. The successful candidate will be responsible for strategizing, monitoring, and improving the daily activities of our customer service team.Duties and ResponsibilitiesTeam Leadership: Oversee and assess...
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Service Quality and Delivery Supervisor
2 days ago
Kuwait City, Al Asimah Petzone Full timeJob OverviewWe are seeking an experienced Customer Service Supervisor to join our team at Petzone. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.About the RoleLeadership and Teamwork: You will be responsible for leading a team of customer service staff,...
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Service Delivery Supervisor
7 days ago
Kuwait City, Al Asimah Vignette Collection Full timeVignette Collection is a diverse group of luxury hotels that offers a fresh perspective on hospitality. We believe in putting people at the heart of everything we do, reframing luxury hospitality for the better.About the OpportunityThe Service Delivery Supervisor is responsible for overseeing the entire operation of the Rooftop Outlet, ensuring exceptional...
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Aviation Technical Services Supervisor
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAviation Technical Services SupervisorThe Aviation Technical Services Supervisor is responsible for supervising aviation technical services operations. The successful candidate will have excellent leadership skills, strong analytical abilities and ability to interpret quality control rejection and failure trends. He/she will also possess knowledge of Quality...
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Customer Service Representative
3 days ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeJob Description: We are seeking a highly skilled and motivated Customer Service Representative to join our team at AL AHLI BANK OF KUWAIT. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and promoting banking products during customer interactions.Key Responsibilities:Inbound Calls: Handle inbound...
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Customer Service Assistant
4 days ago
Kuwait City, Al Asimah Sidra Kuwait Hospital Full timeJob Title: Customer Service AssistantSalary: A competitive salary package is available to successful candidates.Job Description: As a Customer Service Assistant at Sidra Kuwait Hospital, you will play a vital role in providing excellent support to our patients and visitors. Your primary responsibilities will include responding to inquiries, resolving issues,...
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Customer Service Representative
5 days ago
Kuwait City, Al Asimah Automated Services Network Co. Full timeCompany OverviewAutomated Services Network Co. is a leading provider of innovative solutions in Kuwait City. Our company is committed to delivering exceptional customer experiences through our team of skilled professionals.Job DescriptionWe are seeking an experienced B2C and B2B Customer Support Officer to join our team. As a key member of our support team,...
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Customer Service Representative
7 days ago
Kuwait City, Al Asimah Riders Delivery Full timeRiders Delivery is a dynamic and fast-paced environment that requires exceptional customer service skills.Job Overview:As a Customer Service Associate at Riders Delivery, you will be responsible for providing top-notch service to our customers, ensuring a positive shopping experience.Responsibilities:Assist customers with inquiries and provide product...
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Customer Service Representative
4 days ago
Kuwait City, Al Asimah Zain Full timeAbout Zain KuwaitZain Kuwait is actively recruiting for a Customer Service Representative. As the first point of contact between Zain and our loyal customers, you will serve in a professional manner that reflects our company values and mission.Your Responsibilities:Handle a high volume of inbound calls and greet customers in a courteous and professional...
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Customer Service Representative
3 days ago
Kuwait City, Al Asimah ERMG - Entrepreneur Restaurant Management Group Full timeWe are seeking a Customer Service Representative to join our team at ERMG - Entrepreneur Restaurant Management Group. As a key member of our front-of-house team, you will be responsible for ensuring that all customers receive exceptional service and support.Your duties will include:Handling customer inquiries and resolving issuesProviding information about...
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Customer Service Representative
22 hours ago
Kuwait City, Al Asimah Al Futtaim Private Company (LLC) Full timeAbout the RoleThe Customer Service Associate is responsible for driving sales growth and delivering exceptional customer experiences, while executing various operational tasks assigned by store management.Key Responsibilities:Maintain a sparkling clean and organized store environment by adhering to standards and cleanliness protocols.Participate in and...
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Director of Customer Services
6 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeRole OverviewWe are seeking a skilled and experienced Director of Customer Services to join our team.The successful candidate will be responsible for developing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.This role requires a deep understanding of the restaurant industry, excellent leadership...
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Customer Service Representative
5 minutes ago
Kuwait City, Al Asimah Zain Kuwait Full timeAbout The RoleAs a key member of the Zain Kuwait team, you will serve as the first point of contact between us and our valued customers.Key responsibilities include:Handling a high volume of inbound calls in a courteous and professional manner.Assessing and resolving customer concerns efficiently and effectively.Providing accurate product and service...
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Customer Service Associate
1 day ago
Kuwait City, Al Asimah Al Futtaim Private Company (LLC) Full timeThe Customer Service Associate is responsible for sales generation and delivering a positive customer experience, as well as a variety of operational duties as assigned by the store management team (i.e., housekeeping duties, visual presentation standards, etc.).What you will do:Description of Accountability:Creates a sparkling clean and organized...
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Customer Service Specialist
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are seeking a Customer Service Specialist to handle inbound and outbound calls professionally and efficiently. This role involves assisting customers by providing accurate information and resolving inquiries, as well as maintaining records of customer interactions and following up when necessary.Key Responsibilities:Respond to customer inquiries in a...
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Park Maintenance Supervisor
4 days ago
Kuwait City, Al Asimah Al Fares Gardens for Flowers and Plants Full timeKey Performance Indicators (KPIs)As a Landscape Supervisor at Al Fares Gardens for Flowers and Plants, you will be responsible for achieving the following KPIs:Main Objectives:Ensure the timely completion of projects while maintaining high standards of quality and customer satisfaction.Reduce waste and minimize environmental impact through efficient use of...
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Clinic customer service manager
3 weeks ago
Kuwait City, Al Asimah A'amal Holding Co Full timeCompany Description A'amal Holding Co. is a prominent Kuwaiti enterprise operating in the retail F&B and hospitality sectors. Known for their successful Le Royal Hotels and Diet Care nutrition services, the company also manages popular F&B restaurant concepts like Cafe Bazza, Dukkan Burger, and Cafe El-Khedeiwy in Kuwait City Metropolitan Area. Role...
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Electrical Supervisor
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany DescriptionTHAKI Automation Solutions is a leading provider of smart automation and electro-mechanical services in the GCC region. Based in Kuwait, we are a government-approved and licensed contractor delivering innovative solutions and consulting services to large corporations and governmental institutions. Our mission is to help businesses reduce...
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Customer Service Ambassador
3 days ago
Kuwait City, Al Asimah Agility Full timeAbout the Role:We are seeking a highly skilled Customer Service Ambassador to join our team at Agility. The ideal candidate will have a passion for delivering exceptional customer experiences and possess excellent communication skills.Key Responsibilities:Provide top-notch customer support through calls, emails, and chat interactions.Actively listen to...
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Sales and Customer Service Associate
4 days ago
Kuwait City, Al Asimah Black or White Full timeSales and customer service associates play a vital role in ensuring customers have an exceptional experience when interacting with our brand.As a sales and customer service associate in our Kuwait office, you will be responsible for providing personalized support to customers, handling sales transactions, and contributing to the overall success of the...