
Customer Service Team Lead
2 days ago
We are seeking a highly skilled Customer Service Supervisor to oversee our customer service operations and lead a team of customer service staff. The successful candidate will be responsible for strategizing, monitoring, and improving the daily activities of our customer service team.
Duties and Responsibilities- Team Leadership: Oversee and assess the performance of customer service staff, providing regular feedback and coaching to improve their skills and knowledge.
- Operational Management: Strategize and monitor the daily activities of customer service operations, ensuring that they are running smoothly and efficiently.
- Staff Support: Assist customer service staff with duties where required, helping them to develop their skills and expertise.
- Training and Development: Train staff in areas of customer service and company policies, ensuring that they have the knowledge and skills needed to provide excellent customer service.
- Cashier Coverage and Customer Flow: Manage cashier coverage and customer flow to ensure proficient customer service, minimizing wait times and ensuring that customers receive a high level of service.
- Returns and Exchanges: Monitor and authenticate returns, exchanges, and voids, ensuring that all transactions are handled correctly and efficiently.
- Customer Complaints: Investigate and resolve customer complaints, working closely with other departments to find solutions and improve customer satisfaction.
- Service Policies: Assist with the development and implementation of service policies, explaining these to staff and customers to ensure that everyone understands our standards and expectations.
- Documentation: Maintain documentation pertaining to customer service department activities, tracking progress and identifying areas for improvement.
- Additional Duties: Perform additional duties as required, contributing to the overall success of our customer service team.
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Service Desk Team Lead
3 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeJob OverviewWe are seeking a highly skilled Service Desk Lead to join our team at Vectrus, Inc.This position provides the opportunity to gain experience in supervising, coordinating, and overseeing the daily Service Order Reception Center operation. The successful candidate will support the Service Desk Supervisor in operating a walk-in and call-in Work...
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Customer Service Supervisor
3 days ago
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Customer Experience Lead
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Customer Service Representative
5 days ago
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Engineering Team Lead
3 days ago
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Hospitality Team Lead
4 days ago
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Customer Service Operations Manager
5 days ago
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Customer Service Representative
3 days ago
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Customer Service Representative
7 days ago
Kuwait City, Al Asimah Riders Delivery Full timeRiders Delivery is a dynamic and fast-paced environment that requires exceptional customer service skills.Job Overview:As a Customer Service Associate at Riders Delivery, you will be responsible for providing top-notch service to our customers, ensuring a positive shopping experience.Responsibilities:Assist customers with inquiries and provide product...
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Customer Service Representative
3 days ago
Kuwait City, Al Asimah ERMG - Entrepreneur Restaurant Management Group Full timeWe are seeking a Customer Service Representative to join our team at ERMG - Entrepreneur Restaurant Management Group. As a key member of our front-of-house team, you will be responsible for ensuring that all customers receive exceptional service and support.Your duties will include:Handling customer inquiries and resolving issuesProviding information about...
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Customer Service Representative
4 days ago
Kuwait City, Al Asimah Zain Full timeAbout Zain KuwaitZain Kuwait is actively recruiting for a Customer Service Representative. As the first point of contact between Zain and our loyal customers, you will serve in a professional manner that reflects our company values and mission.Your Responsibilities:Handle a high volume of inbound calls and greet customers in a courteous and professional...
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Director of Customer Services
6 days ago
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Customer Service Representative
35 minutes ago
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Customer Service and Sales Representative
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany Overview:Majid Al Futtaim Holding is a leading developer and operator in the Middle East, North Africa, and Central Asia regions. We operate a diverse portfolio of shopping malls, retail stores, and entertainment venues, striving to create great moments for our customers.Job Description:You will be responsible for delivering exceptional customer...
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Customer Service Assistant
4 days ago
Kuwait City, Al Asimah Sidra Kuwait Hospital Full timeJob Title: Customer Service AssistantSalary: A competitive salary package is available to successful candidates.Job Description: As a Customer Service Assistant at Sidra Kuwait Hospital, you will play a vital role in providing excellent support to our patients and visitors. Your primary responsibilities will include responding to inquiries, resolving issues,...
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Sales Team Lead
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeIPEKYOL GROUP is a leading fashion retailer in Turkey, operating with its Ipekyol, Twist, and Machka brands. Since 1986, we have been dedicated to providing women with a unique and memorable fashion experience.Job SummaryWe are seeking a talented Retail Store Manager to join our team in Kuwait. As a key member of our retail operations, you will be...
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Customer Service Associate
1 day ago
Kuwait City, Al Asimah Al Futtaim Private Company (LLC) Full timeThe Customer Service Associate is responsible for sales generation and delivering a positive customer experience, as well as a variety of operational duties as assigned by the store management team (i.e., housekeeping duties, visual presentation standards, etc.).What you will do:Description of Accountability:Creates a sparkling clean and organized...
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Sales and Customer Service Associate
4 days ago
Kuwait City, Al Asimah Black or White Full timeSales and customer service associates play a vital role in ensuring customers have an exceptional experience when interacting with our brand.As a sales and customer service associate in our Kuwait office, you will be responsible for providing personalized support to customers, handling sales transactions, and contributing to the overall success of the...
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Customer Service Ambassador
3 days ago
Kuwait City, Al Asimah Agility Full timeAbout the Role:We are seeking a highly skilled Customer Service Ambassador to join our team at Agility. The ideal candidate will have a passion for delivering exceptional customer experiences and possess excellent communication skills.Key Responsibilities:Provide top-notch customer support through calls, emails, and chat interactions.Actively listen to...