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Customer Retention Strategist
5 hours ago
HealthCare Dynamics Gen. Trading Company W.L.L seeks a highly skilled Customer Retention Strategist to enhance customer experiences and drive business growth across diverse restaurant concepts.
About the Role:
- Develop and execute effective CRM strategies to boost customer retention, engagement, and acquisition.
- Craft innovative loyalty programs tailored to various dining audiences, ensuring seamless integration across all platforms.
- Analyze customer data to drive personalized marketing campaigns, monitor program performance, and deliver actionable recommendations.
- Collaborate with cross-functional teams to align CRM initiatives with operational goals, fostering exceptional customer experiences and measurable business growth.
Requirements:
- Minimum 3 years of experience in a similar role within the restaurant sector.
- Bachelor's degree in Marketing, Business Administration, or related field.
- Proficiency in CRM software, loyalty platforms, and data analysis tools.
- Open to candidates within the Middle East, with preference for those currently in Kuwait.
Benefits:
- Competitive salary and benefits package as per labor law.
- Airfare and family benefits.
- Bonus incentives.
About Us:
A well-known restaurant group with unique concepts across the Middle East.
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