Customer Success Strategist

12 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
About the Role

We are looking for a seasoned Customer Success Account Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a key member of our Customer Experience & Success organization, you will play a critical role in empowering customers to achieve their business outcomes faster through differentiated customer experiences that leverage Microsoft's products and services.

Your primary responsibilities will include delivering end-to-end post-sales delivery and support orchestration across the Microsoft and Partner ecosystem, aligning the right resources at the right time to achieve customer business outcomes. You will also work closely with account teams to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.



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