Office Administrator

2 days ago


Kuwait City, Al Asimah The Carreo International Full time

About The Role

The Customer Service Coordinator is responsible for providing exceptional customer service to visitors and clients. This involves managing front desk operations, handling phone calls, and coordinating appointments. The ideal candidate will have excellent communication skills and a positive attitude.

Main Responsibilities
  1. Front Desk Operations:

    Welcoming visitors and clients with a friendly and professional demeanor.

    Directing visitors to the correct offices or personnel.

    Taking phone calls, taking messages, and routing calls to relevant departments or individuals.

    Maintaining a clean and organized reception area.
  2. Administrative Support:

    Managing appointment scheduling for staff, including meetings and events.

    Providing administrative support with office correspondence, including sending and receiving mail and packages.

    Recording incoming and outgoing deliveries, and maintaining an inventory of office supplies.
  3. Customer Engagement:

    Engaging with clients, visitors, and staff to provide accurate information and assistance.

    Handling inquiries and resolving basic issues efficiently and professionally.

    Ensuring that visitors and clients feel welcome and valued.
  4. Team Collaboration:

    Working collaboratively with other team members to achieve smooth office operations.

    Maintaining the office calendar for meetings, events, and appointments.

    Coordinating travel arrangements and accommodations for staff members, if necessary.
  5. Security Protocols:

    Monitoring building access to ensure authorized personnel enter.

    Keeping visitor logs updated.

    Adhering to office safety and security protocols.


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