
Administrative Liaison Officer
21 hours ago
About the Role:
This is an exciting opportunity to join the Australian College of Kuwait (ACK) as an Academic Admin Officer. As a key member of our team, you will be responsible for providing administrative support to ensure the smooth operation of our department.
Key Responsibilities:
- Prepare correspondence, take minutes, and file documents in a timely and accurate manner.
- Provide exceptional client service to ACK students, responding to their queries and concerns.
- Coordinate the flow of information within the department, handling confidential matters with discretion.
- Support other staff members in the department, providing backup and organisational assistance when needed.
- Identify and follow up on no-show students, escalating issues to the Office of Registrar if necessary.
- Work closely with instructors to prepare students' progress reports, meeting deadlines and quality standards.
- Complete all tasks and requirements for the end of semester, following instructions from the Head of school.
- Undertake additional duties and projects as required, aligning with the scope of work set by the Head of program direction.
Requirements:
- Bachelor's degree in Office Administration or related field.
- At least 1 year of experience in office administration, preferably in a customer service environment.
- Advanced skills in Microsoft Office Suite, with ability to learn new software packages.
- Excellent written and spoken English and Arabic language skills.
- Strong communication and interpersonal skills, with ability to work effectively with diverse stakeholders.
- Ability to work independently, under pressure, and as part of a team.
- Strong problem-solving and decision-making skills, with discretion and confidentiality.
- Organisational and time management skills, with a strong work ethic.
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