Zain Kuwait Customer Support Specialist

About the RoleThis position as a Contact Center Agent at Zain Kuwait involves serving as the primary point of contact between Zain and its customers, providing exceptional service and support to meet customer needs and expectations.Key Responsibilities:Handling a high volume of inbound calls and greeting customers in a courteous and professional...

Company OverviewZain is a pioneering mobile telecommunications company in the Middle East, founded in 1983 in Kuwait. Since expanding its operations in 2003, Zain has grown rapidly and today operates in 7 countries across the region with over 7,900 employees.

Job OverviewThe Head of Enterprise Support Service is a key leadership position responsible for overseeing the overall operations of the enterprise support services department at Zain Bahrain.This role requires a strong leader who can manage and mentor a team, set departmental goals, and ensure service excellence and high customer satisfaction.

Company OverviewThe role of Corporate Sustainability Junior at Zain Kuwait is to coordinate and monitor CSR initiatives and environmental programs that impact the social and economic development of the community in line with the company's strategy and objectives.

Job DescriptionAs an Enterprise Value Management Analyst at Zain Bahrain, you will perform advanced data analysis to identify customer behavior patterns, revenue opportunities, and market trends. You will support the development and execution of Customer Value Management (CVM) strategies to enhance customer lifetime value and retention.You will use...

Job DescriptionThe Business Excellence Specialist is responsible for supporting the Department Manager in ensuring that Quality, Environmental and Security certification requirements are implemented and maintained. This includes ensuring active participation of BE in internal audit reviews by assisting department auditees in understanding NCR findings,...

Job DescriptionWe are seeking a highly skilled Enterprise Service Creation Engineer to join our team in Zain Bahrain. The successful candidate will be responsible for driving the core development, design, automation, and integration of lead to cash systems for B2B Enterprise solutions.About the RoleOversee the development and design of core...

Job DescriptionWe are seeking a Corporate Sustainability Junior to join our team at Zain Bahrain. The successful candidate will be responsible for coordinating and monitoring CSR initiatives and overall environmental programs that impact the social and economic development of the community in line with the company's strategy and objectives.The role...

At Zain Bahrain, we are seeking a highly skilled Large Account Manager to join our team.About the RoleThe successful candidate will be responsible for developing and managing relations with large accounts to sell Zain products and services. Key responsibilities include:Supporting sales plans by providing input on managed accounts.Developing and managing...

About Zain KuwaitAs a Contact Center Agent, you will serve as the first point of contact between Zain Kuwait and our loyal customers.Your Responsibilities Include:Handling inbound calls in a courteous and professional manner.Assessing and resolving customer concerns efficiently.Providing product information to customers.Promoting Zain Kuwait's products by...

Key ResponsibilitiesThe successful candidate will be responsible for the following key areas:CSR Event Coordination: Coordinate social responsibility events to raise awareness about Zain Bahrain's commitment to the community.Data Collection: Work closely with internal stakeholders to collect data on our environmental initiatives.Youth Engagement: Develop and...

Job OverviewZain Bahrain is seeking a highly skilled Product Development Manager to join its team. As the pioneer of mobile telecommunications in the Middle East, Zain has been at the forefront of innovation and excellence since its inception in 1983. With a strong presence in Kuwait and other regional markets, Zain has established itself as a leader in the...

Key ResponsibilitiesThe successful candidate will be responsible for leading and managing the support service team, providing guidance, support, and performance feedback. They will also oversee the provision of level 3 support to enterprise customers, ensuring timely and effective resolution of technical and billing issues.In addition, they will collaborate...

Zain Bahrain seeks an experienced Automation Specialist to join our team. As a key member of our DevOps team, you will assist in the development and maintenance of our end-to-end toolchain and automation scripts.About the RoleThis role requires strong scripting skills, knowledge of infrastructure resources, and familiarity with deployment tools and...

About the Role:We are seeking an experienced Head of Large Segment Sales Team to lead our sales efforts in the Middle East region. The successful candidate will be responsible for developing and executing a sales strategy that drives business growth and customer satisfaction.About Zain:Zain is a leading mobile telecommunications operator in the Middle East,...

About Zain BahrainZain Bahrain is a leading mobile voice and data services operator with a commercial footprint in the Middle East. We have expanded rapidly since our expansion strategy in 2003, and today we are a pioneer in mobile telecommunications.We have a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over...

ResponsibilitiesEnsure active participation of BE in internal audit reviews by assisting department auditees in understanding NCR findings, developing and following up corrective actions until implementation.Map the universe of processes that govern Zain operations and suggest improvements and streamline existing processes when necessary, to optimize...

About the RoleZain Bahrain, a pioneer in mobile telecommunications, is expanding rapidly since its expansion strategy initiation in 2003. The company focuses on customer value management within the telecom and B2B business landscape.The Enterprise Value Management Analyst role is ideal for an experienced data analyst who thrives in a data-driven environment,...

Job Description:We are seeking an experienced Senior Enterprise Business Development Manager to lead our Large Segment sales team. The successful candidate will be responsible for developing and executing the sales strategy, ensuring sales targets are met, and driving business growth.About ZainZain is a leading mobile telecommunications operator in the...

Kic Kw is seeking a skilled Customer Support Specialist to join our team. As a Call Center Associate, you will be the first point of contact for our customers, providing them with exceptional service and support.Key Responsibilities Answer customer inquiries and resolve issues in a professional and courteous manner. Utilize available resources to research...