
B2B Customer Service Expert
21 hours ago
The B2B Customer Service Expert will be responsible for providing 1st level support and technical assistance for incoming queries and issues related to B2B customers.
Accountabilities & Responsibilities:- Provide efficient support for B2B customers over the phone with to first call resolution KPI.
- Identify and escalate situations requiring urgent attention to shift leader.
- Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system.
- CCNP (preferred)
- Experience with Fiber media troubleshooting and configuration.
- Step-by-Step configuration for customer devices.
Additional requirements include adherence to Call Center KPIs and defined service levels set on employee yearly objectives, responding to email messages for customers seeking help, and monitoring backbone links, network equipment, international circuits and VIP customers.
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High End Customer Service Expert
21 hours ago
Kuwait City, Al Asimah Damas Jewellery Full timeJob Description: High End Customer Service ExpertWe are seeking a highly motivated and experienced individual to join our team as a High End Customer Service Expert in Kuwait.The successful candidate will have a minimum of 2 years experience in a high end retail environment or equivalent customer service experience.Responsibilities include:Providing...
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B2B Service Delivery Expert
21 hours ago
Kuwait City, Al Asimah Ooredoo Full timeWhat We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is dynamic and supportive, and we encourage collaboration and innovation.As a Service Account Manager with Ooredoo, you will have the opportunity to work with a diverse range of customers, develop your technical skills,...
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Customer Service Associate
21 hours ago
Kuwait City, Al Asimah Principalia Full timeWe are seeking a highly motivated Customer Service Associate to join our team at Principalia.This is a unique opportunity to work in a dynamic environment and make a real difference in the lives of our customers.Key Responsibilities:Ensure exceptional customer satisfaction through prompt and attentive wait service.Provide expert knowledge on our menu to...
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Service Creation Specialist
21 hours ago
Kuwait City, Al Asimah Zain Bahrain Full timeJob DescriptionWe are seeking a highly skilled Enterprise Service Creation Engineer to join our team in Zain Bahrain. The successful candidate will be responsible for driving the core development, design, automation, and integration of lead to cash systems for B2B Enterprise solutions.About the RoleOversee the development and design of core...
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Customer Service Expert Wanted
21 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeResponsibilitiesCustomer Service: Provide high-level customer service, responding to customer calls and inquiries in a professional and courteous manner.Shipments Management: Track and trace shipments, investigating any issues or discrepancies, and ensuring that customers are informed of the status of their shipments.Product Promotion: Promote and sell DHL's...
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Become a Customer Experience Specialist
5 days ago
Kuwait City, Al Asimah INTERNATIONAL SERVICE CHECK Multisearch AG Full timeInternational Service Check Multisearch AG is seeking detail-oriented and thoughtful individuals to join our team of customer experience specialists. As a customer experience specialist, you will be responsible for visiting various commercial outlets to assess the quality of service provided to customers.The role involves checking the cleanliness,...
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Kuwait City, Al Asimah INTERNATIONAL SERVICE CHECK Multisearch AG Full timeJob OverviewWe are seeking detail-oriented and thoughtful individuals to join our team as Professional Customer Experience Evaluators. As a valued member of our organization, you will have the opportunity to work with various commercial outlets, evaluating their service quality and providing valuable feedback.About UsINTERNATIONAL SERVICE CHECK Multisearch...
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Procurement and Sourcing Expert
21 hours ago
Kuwait City, Al Asimah Vacker LLC Full timeWe are seeking a highly skilled Procurement and Sourcing Expert to join our procurement team. As a key member of our operations department, you will play a crucial role in sourcing and procuring high-quality engineering goods for our B2B sales operations.About the RoleThe successful candidate will be responsible for ensuring timely and cost-effective...
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Customized IT Service Provider
21 hours ago
Kuwait City, Al Asimah Kuwaitlocal Full timeAt Spectra, we believe in fostering a collaborative and inclusive work environment that encourages creativity and growth. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that meet their requirements.Company Values:Our company values are built on the principles of innovation, excellence, and...
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B2B Sales Manager for Large Accounts
21 hours ago
Kuwait City, Al Asimah Ooredoo Full time**About Us**Ooredoo is a leading telecommunications company in the Middle East, North Africa, and Asia.We operate in 17 countries, serving over 68 million customers and employing approximately 1,000 talented individuals in Kuwait.Our goal is to be the number one choice for world-class communications services in Kuwait.**The Role**The successful candidate...
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Drink Connoisseur and Service Expert
21 hours ago
Kuwait City, Al Asimah Hyatt Hotels Corporation Full timeWe're seeking a skilled Drink Connoisseur and Service Expert to join our team at Hyatt Hotels Corporation. In this role, you'll have the opportunity to showcase your mixology skills and provide exceptional service to our guests.Responsibilities include preparing and serving drinks, as well as creating new and innovative beverage recipes based on customer...
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Part-time Service Quality Checker
1 day ago
Kuwait City, Al Asimah INTERNATIONAL SERVICE CHECK Multisearch AG Full timeAbout Us:At INTERNATIONAL SERVICE CHECK Multisearch AG, we have over a decade of experience in Customer Service Quality analysis.We perform service quality checks for some of the world's best-known brands, from Fortune 500 companies to small and medium-sized businesses worldwide.Our Mission:We specialize in assessing the quality of customer service through...
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Customer Service Ambassador
4 days ago
Kuwait City, Al Asimah AlMailem Group Full timeAbout UsAlMailem Group is a leading company in the industry, and we are looking for a highly skilled CUSTOMER SERVICE AMBASSADOR to join our team.Job Description:Provide exceptional customer service via phone, email, and chat in both Arabic and English languages.Offer accurate information regarding services, pricing, and appointments to ensure customer...
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Customer Service Representative
21 hours ago
Kuwait City, Al Asimah Principalia Full timeAs a Customer Service Representative at Principalia, you will be responsible for ensuring that every customer leaves the store with a smile on their face. You will be handling customer complaints and providing top-notch service to meet our high standards.Key Responsibilities:Deliver exceptional customer serviceHandle customer complaints in a professional...
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Customer Service Representative
21 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**Job Overview**At HealthCare Dynamics Gen. Trading Company W.L.L, we are seeking a highly skilled Customer Service Representative to join our team.**Responsibilities**Provide exceptional customer service through inbound and outbound calls, ensuring customers have the information and assistance they need.Identify customer needs, provide accurate solutions,...
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Customer Service Professional
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeThe Customer Service Professional plays a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving complaints, and providing detailed information about products or services.This position requires strong communication skills, problem-solving abilities, and a customer-first mindset to deliver high-quality support and foster...
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High-End Customer Service Specialist
21 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**Join Our Network**At CXG, we are committed to delivering exceptional customer experiences through our network of 170+ customer experience experts across 70 countries. We are seeking experienced individuals to join our team as freelance luxury brand evaluators.**Key Requirements**Arabic speakerPassion for luxury retail and customer experienceExcellent...
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Customer Service Representative
21 hours ago
Kuwait City, Al Asimah Principalia Full timeCustomer Service Position AvailablePrincipalia seeks enthusiastic and skilled individuals to provide top-notch customer service in our restaurants.ResponsibilitiesInteract with customers in a friendly and professional manner.Address customer complaints efficiently.Maintain a clean and well-organized store appearance.Qualifications1 year(s) of relevant work...
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Customer Service Representative
2 days ago
Kuwait City, Al Asimah Aquatots swim schools Full timeJob OverviewAqua-Tots Swim Schools is seeking a highly skilled and dedicated Customer Service Representative to join our team.Responsibilities:Greet customers with a smile and ensure a positive first impression of our facility.Communicate effectively with potential and existing customers, building strong relationships and exceeding their expectations.Handle...
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Customer Service Specialist
21 hours ago
Kuwait City, Al Asimah Beside Group Full timeBeside Group, one of the biggest retail chains in the Middle East, offers an exciting opportunity for a skilled Sales Associate to join our team. As a valued member of our staff, you will be responsible for delivering exceptional customer experiences and achieving sales targets through effective customer service and product knowledge.Job Description:Company...