Customer Support Associate

15 hours ago


Kuwait City, Al Asimah Crew company for tires Full time

Job Description

Crew Company for Tires: A Leader in Tire Services

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing timely and effective service to our customers.

  • Understand customer demands to provide prompt solutions and services.
  • Utilize relevant tools and software to inform customers about ongoing projects and company information.
  • Ensure that customer doubts and queries are resolved through accurate and suitable information within set deadlines.
  • Prepare concise reports on client interactions to facilitate swift decision-making.
  • Interact with senior management to understand updated organizational policies and new products.
  • Identify practical challenges in projects to rectify issues for final delivery.
Key Skills
  • Proven experience in customer support.
  • Adept at using customer relationship management software to offer top-notch client services.
  • Able to address client questions effectively through telephonic conversations.
  • Fluent communicator with the ability to present ideas and concepts through various channels.
  • Strong time management and organizational skills that contribute to increased productivity.
  • Proficient in operating the latest computer software and online tools.


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