E-Commerce Operations Manager for Hypermarket and Retail
3 hours ago
We are seeking a seasoned E-Commerce Manager to oversee the online sales and performance of our E-Commerce platforms in Hypermarket, retail division or Food and Beverage. The successful candidate will drive revenue growth, manage end-to-end Ecommerce operations, and optimize the customer experience.
Main Responsibilities:
• Develop and implement strategies to increase online sales and profitability
• Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement
• Manage inventory management, pricing, and order fulfillment processes
• Collaborate with marketing teams to develop online marketing campaigns and promotions
• Utilize digital marketing, CRM, and SEO strategies to drive traffic to the website
• Ensure compliance with applicable laws and regulations related to E-Commerce operations
Requirements:
• Bachelor's degree in business, marketing, or a related field
• 10 years of experience in retail or F&B, with at least 5 years managing e-commerce operations
• Experienced in managing food and merchandise delivery
• Strong knowledge of E-Commerce platforms, technologies, and industry trends
• Proficient in using analytics tools to monitor performance and make data-driven decisions
• Excellent understanding of digital marketing, CRM, SEO, and customer acquisition strategies
• Strong project management skills with the ability to prioritize and manage multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Experienced in Oracle/ERP systems
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