Relocation and Moving Services Business Development Manager

2 weeks ago


Kuwait City, Al Asimah Move One Inc. Full time
Job Summary

The Client Relations Manager plays a pivotal role in identifying new business opportunities for Move One's relocation and moving services. This position focuses on building long-term relationships with corporate clients, ensuring Move One is included on their approved vendor lists, and managing ongoing service needs.

New Business Development
- Identify and engage with potential corporate clients requiring relocation and moving services.
- Present Move One's services to prospective clients, ensuring inclusion on their approved vendor lists.
- Develop strategies to secure contracts and win bids for ad hoc relocation needs.

Client Relationship Management
- Maintain regular contact with existing clients to ensure satisfaction with services.
- Act as the primary point of contact for clients, addressing inquiries and resolving service issues.
- Foster strong relationships to encourage repeat business and referrals.

Account Maintenance
- Monitor client accounts, ensuring all services are delivered on time and within scope.
- Coordinate with internal teams to manage logistics, ensuring seamless service delivery.
- Regularly review and assess client needs, proposing additional services or improvements.

Reporting and Feedback
- Track and report on client interactions, sales pipeline, and successful bids.
- Gather client feedback to inform service enhancements and address areas of improvement.

This role requires proven experience in business development, sales, or client relations, ideally within the relocation or logistics industry. Strong communication and negotiation skills are essential. The ability to build lasting relationships and provide outstanding customer service is crucial. Familiarity with the corporate procurement process and vendor management is also desirable.

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