Customer Experience Manager

2 days ago


Kuwait City, Al Asimah Caesars Vacancy Online Job Full time
About the Role

The primary objective of this position is to deliver exceptional customer service to Powerscourt's guests in Mc Gill's outlet. As an Assistant Bar Manager, you will be responsible for maintaining the highest levels of guest satisfaction while ensuring operational and financial targets are met.

You will ensure employees are properly trained on quality and service standards, empowering them to carry out their duties effectively. The successful candidate will identify areas for development among team leaders and supervisors, providing on-the-job coaching and feedback as needed.

Key responsibilities include managing day-to-day staffing requirements, planning and assigning work, and establishing performance and development goals for team members.



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