Customer Experience Liaison Specialist

5 days ago


Kuwait City, Al Asimah Pakistanisinkuwait Full time
Job Title: Customer Experience Liaison Specialist

We are seeking a highly skilled and passionate Customer Experience Liaison Specialist to join our team in Kuwait. As a key member of our customer service unit, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, chat, and in-person interactions.

Your primary responsibilities will include:

  • Providing timely and accurate information to customers' inquiries and concerns;
  • Identifying and analyzing customer issues, offering effective solutions and alternatives;
  • Developing a thorough understanding of our company's products or services;
  • Communicating new product information or promotions that may interest customers;

To succeed in this role, you must be able to prioritize tasks effectively and manage your time efficiently to handle a high volume of customer inquiries. Additionally, you will be required to have a strong understanding of the requirements mentioned below.

Requirements:
  • Article-18 document;
  • Transferable visa;
  • Able to start immediately;
  • Arab nationality - Male.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Estimated Salary: KWD 1,200 - 1,500 per month (dependent on experience).



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