Customer Experience Marketing Expert
5 hours ago
We are revolutionizing the way people think about food. Our platform connects millions of customers with thousands of restaurants and riders, making it possible to eat what you want, when you want, where you want it.
About the RoleAs a CRM Specialist at Deliveroo, you will be part of a dynamic team that drives customer engagement through targeted marketing campaigns. You will work closely with local, regional, and global marketing teams to develop and execute end-to-end email, push-notification, and in-app message strategies that deliver meaningful impact to our customers.
- Collaborate with cross-functional teams to design and deploy campaigns that drive consumer engagement.
- Develop and maintain expertise in data targeting, segmentation, and analysis to inform campaign decisions.
- Proactively communicate with stakeholders to ensure timely and effective campaign execution.
- Drive test and learn strategies to optimize email templates, content, and customer initiatives.
You will have a minimum of 1 year of experience in email application and deployment, as well as proficiency in HTML, email deployment tools (Braze preferred), and data visualization tools (Looker preferred).
We offer a wide range of competitive benefits, including health, family, finance, community, convenience, growth, time away, and relocation. We prioritize diversity and inclusion, creating a workplace that represents the world we live in.
At Deliveroo, we believe in transparency and communication. We move fast, seek new ideas, and value open dialogue about our decisions and why we make them.
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Customer Experience Director
7 days ago
Kuwait City, Al Asimah Jazeera Airways Full timeWe are seeking a skilled and experienced professional to join our team as a Customer Experience Director. As part of Jazeera Airways, you will play a crucial role in ensuring that our customers receive exceptional service and support.About the RoleThe Customer Experience Director will be responsible for leading the Call Center & Customer Relations team to...
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Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeDrive customer satisfaction and retention by optimizing service processes, leading teams, and fostering a customer-centric culture across Enaya Insurance.About the RoleWe are seeking an experienced Customer Experience Director to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to...
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Senior Customer Experience Strategist
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleAs a Senior Customer Experience Strategist at HealthCare Dynamics Gen. Trading Company W.L.L, you will be responsible for optimizing customer service processes, managing customer experience teams, and fostering a customer-centric culture across Enaya Insurance.Key Responsibilities1. Understanding customer needs and pain points to develop...
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Customer Experience Liaison
2 weeks ago
Kuwait City, Al Asimah StriveNest Full timeAbout StriveNestWe are a dynamic organization that values exceptional customer service and strives to deliver outstanding experiences. Our team is passionate about building strong relationships with our customers, and we're seeking a Customer Experience Liaison to join our ranks.Estimated Salary: $65,000 - $85,000 per yearJob SummaryThe Customer Experience...
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Customer Experience Ambassador
2 weeks ago
Kuwait City, Al Asimah StriveNest Full timeStriveNest Customer Support Specialist OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. This role is ideal for someone who enjoys providing exceptional service and resolving complex issues.About the RoleAs a Customer Support Specialist at StriveNest, you will be the first point of...
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Customer Experience Associate
3 weeks ago
Kuwait City, Al Asimah StriveNest Full timeAt StriveNest, we're looking for a skilled Customer Experience Associate to join our team. As the primary point of contact for customers, you'll be responsible for delivering exceptional support through various communication channels.About the RoleWe offer a competitive salary of $55,000 - $65,000 per year, depending on experience, as well as a flexible work...
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Customer Experience Associate
4 weeks ago
Kuwait City, Al Asimah StriveNest Full timeStriveNest is seeking a highly skilled Customer Experience Associate to join our team. This role offers the opportunity to work in a dynamic environment where you can make a meaningful impact on customer satisfaction.The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.About the Role:We are looking for an...
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Customer Experience Investigator
5 hours ago
Kuwait City, Al Asimah INTERNATIONAL SERVICE CHECK Multisearch AG Full timeAbout INTERNATIONAL SERVICE CHECK Multisearch AGWe are a global company with over a decade of experience in analyzing customer service quality. Our expertise lies in providing accurate and informative reports to our clients, including Fortune 500 companies and small businesses worldwide.What We DoWe specialize in mystery shopping programs, competitor...
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Customer Experience Strategist
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob DescriptionAt HealthCare Dynamics Gen. Trading Company W.L.L, we are seeking a skilled Customer Experience Strategist to lead our customer service teams in delivering exceptional experiences. This is an exciting opportunity for a seasoned professional with a proven track record in driving multi-channel social media programs and sales/service call...
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Customer Experience Representative
7 days ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeCompany OverviewPakistanisinkuwait is a dynamic organization dedicated to providing exceptional customer service.Job DescriptionWe are seeking a passionate and skilled Customer Service Officer to join our Kuwait team. As a key member of our team, you will be responsible for interacting with customers via various channels, including phone, email, chat, and...
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Sales Professional
4 weeks ago
Kuwait City, Al Asimah Alghanim Industries Full timeAbout the RoleWe are seeking a Sales Professional to join our team at Alghanim Industries. As a key member of our sales team, you will be responsible for promoting products and services to customers while delivering exceptional customer service.Key Responsibilities:Maximize sales transactions to achieve and exceed sales targets by effectively promoting...
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Customer Experience Ambassador
2 weeks ago
Kuwait City, Al Asimah Accor Hotels Full timeWe are looking for a highly skilled and passionate Customer Experience Ambassador to join our team at Accor Hotels.About UsAccor is far more than a worldwide leader in the hospitality industry. We welcome individuals from diverse backgrounds and cultures, providing a work environment where everyone can thrive and grow. Our mission is to make every chapter of...
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Customer Experience Manager
2 days ago
Kuwait City, Al Asimah Caesars Vacancy Online Job Full timeAbout the RoleThe primary objective of this position is to deliver exceptional customer service to Powerscourt's guests in Mc Gill's outlet. As an Assistant Bar Manager, you will be responsible for maintaining the highest levels of guest satisfaction while ensuring operational and financial targets are met.You will ensure employees are properly...
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Customer Experience Liaison Specialist
2 weeks ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeJob Title: Customer Experience Liaison SpecialistWe are seeking a highly skilled and passionate Customer Experience Liaison Specialist to join our team in Kuwait. As a key member of our customer service unit, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, chat, and in-person...
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Customer Engagement Marketing Manager
2 days ago
Kuwait City, Al Asimah Deliveroo Full timeDeliveroo Kuwait City, Kuwait (Main Office)The Role:We are seeking a skilled Crm specialist to join our local marketing team. As the voice of Deliveroo when speaking with customers, you will be responsible for initiating, building, proofing, sending, and approving targeted campaigns across customer segments. These campaigns will support and enhance our...
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Customer Experience Support Specialist
4 weeks ago
Kuwait City, Al Asimah 7d Full timeJob OverviewThe Customer Experience Support Specialist plays a vital role in ensuring customer satisfaction with products, services, and features. This position is responsible for providing exceptional support to clients and customers by offering helpful information, answering questions, and responding to complaints.About the RoleThis position involves being...
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Sales and Customer Experience Specialist
2 days ago
Kuwait City, Al Asimah Alghanim Industries Full timeJob OverviewWe are seeking a highly skilled Sales and Customer Experience Specialist to join our team at Alghanim Industries. This role involves promoting products and services to customers, maximizing sales transactions, and providing exceptional customer service.Key Responsibilities:Sales Promotion: Promote home furniture and accessories to customers,...
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Content Strategist
1 month ago
Kuwait City, Al Asimah Mcnholding Full timeAbout Weber Shandwick MENATWe are a leading, full-service, integrated, communications and marketing services agency that delivers industry-defining work and next-generation solutions for brands, businesses, and organizations.In the Middle East, North Africa & Turkey (MENAT region), our network comprises a hyper-connected, award-winning network with a...
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Product Development Expert for Emerging Markets
3 weeks ago
Kuwait City, Al Asimah Roche Full timeCompany OverviewRoche is a global pioneer and leader in Personalized Healthcare, committed to scientific rigor, unassailable ethics, and access to medical innovations for all.About the RoleWe are seeking an ambitious Product Development Expert for Emerging Markets to join our team in Kuwait. As a key member of our early-in-career program, you will be...
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Social Media Marketing Expert
4 weeks ago
Kuwait City, Al Asimah Ooredoo Full timeJob OverviewWe are seeking a highly skilled Digital Community Manager to join our team at Ooredoo Telecom. As a key member of our marketing department, you will be responsible for developing and executing social media plans, marketing campaigns, and tactics that drive engagement and grow our online presence.Key Responsibilities:Develop and execute social...