Director of Customer Experience

7 days ago


Kuwait City, Al Asimah Zain Bahrain Full time
Key Responsibilities

The Director of Customer Experience will lead and manage the support service team, overseeing the overall operations of the enterprise support services department at Zain Bahrain.

Key responsibilities include setting departmental goals, managing resources, ensuring service excellence, and high customer satisfaction.

The role requires a strong understanding of the telecommunications industry and latest technological trends, as well as excellent written and verbal communication skills, negotiation skills, and problem-solving abilities.



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