Customer Experience Advocate

13 hours ago


Kuwait City, Al Asimah Bleems Full time

**Job Summary**

We are seeking a highly skilled Customer Experience Advocate to join our team at Bleems. As a key member of our support services, you will play a crucial role in ensuring seamless order fulfillment and delivering exceptional customer service.

Key Responsibilities:

  1. Coordinate with Riders and Vendors
  2. Investigate and Resolve Customer Complaints
  3. Provide Feedback for Enhanced Customer Experience
  4. Respond to Customer Inquiries via Phone and Email

Required Skills and Qualifications:

  • Bilingual Proficiency in Arabic and English
  • Excellent Communication and Problem-Solving Skills
  • Multitasking and Adaptability in Fast-Paced Environment

Benefits:

  • Ongoing Training and Development Opportunities
  • Flexible Working Arrangements to Suit Your Needs


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