Aviation Customer Service Director

4 days ago


Kuwait City, Al Asimah Kuwait Airways Corporation Full time

This challenging yet rewarding position as Aviation Customer Service Director demands a highly organized and diplomatic individual to lead the passenger services team. You will be responsible for managing day-to-day airport operations, ensuring seamless interactions between airlines, airports, and other stakeholders.

Critical Responsibilities:

  1. Supervise and direct a team of airport staff responsible for passenger services.
  2. Develop and execute strategies to improve customer satisfaction and loyalty.
  3. Maintain effective relationships with key stakeholders, including airline partners and airport authorities.

Vital Qualifications:

  • Bachelor's degree in Administration of Science or equivalent.
  • Substantial experience in airport operations, ideally in a management or supervisory capacity.
  • Outstanding leadership, communication, and problem-solving skills, particularly in English.


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