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Customer Experience Director

2 weeks ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Key Responsibilities

As a Call Center Supervisor, you will be responsible for:

  • Managing call center operations to ensure high-quality service delivery.
  • Developing and implementing process improvements to enhance efficiency and reduce costs.
  • Leading a team of call center agents to achieve sales and customer satisfaction targets.

You will work closely with cross-functional teams to identify opportunities for growth and improvement.