Senior Key Account Manager B2B Sales

5 months ago


Kuwait City OOREDOO Group Full time
  • Acting as the first point of contact for company clients
  • Proactively identify, qualify and win new Data Centre customers
  • Develop a strategy to win targeted major accounts from ISP competitors
  • Identify client requirements and prepare a strategic suitable proposal to meet those requirements
  • Participate in marketing and product development discussions in order to better analyse customer and market IT needs
  • Keep abreast of the market changes & new technologies, proactively predict and utilize market opportunities towards future business growth.
  • Identifying potential new clients and business opportunities related to Cloud, IoT, and SAP…
  • Generating ways to attract new clients, whether through marketing, tailored offers, specific bundles…
  • Liaising with clients in order to identify their needs and make sure the presales team prepares the proposal with the right requirements
  • Dealing with client escalations, if any.
  • Assist the collection team in ensuring that clients pay on time
  • Communicating client agendas to other members of staff, specially presales and the operations teams
  • Maintaining a good understanding of clients and their business strategies, and suggest IT and cloud solutions that helps the customers in cutting cost and improve their business
  • The Coaching Session Fulfilment Rate must be greater than or equal to 90%.
  • YTD Billed Revenue Achievement must be greater than or equal to 100% of YTD Billed Revenue Target.
  • The weighted Annual Contract Value of pipeline opportunities related to cloud and datacentre, must be greater than or equal to 3 times the annual New Revenue target.
  • Be the first point of contact for large specialised, high end or multinational corporate enquirers that have been referred and qualified by Corporate Lead Management
  • Develop on-going relationship with product managers, solution specialist and development team to identify opportunities for growth within the specific target segments
  • Providing on the job coaching to Service Account Managers, as required to ensure that knowledge is shared and sales skills are developed.

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