Technical Support Professional

7 days ago


Kuwait City, Al Asimah Vectrus, Inc Full time
About the Role

This Computer Service Technician position requires a highly skilled individual who can provide technical support for all ADPE equipment. The ideal candidate will have experience working with various types of computer hardware and software.

Key Responsibilities
  • Diagnose and resolve technical issues related to ADPE equipment.
  • Perform routine maintenance tasks to ensure equipment operates efficiently.
  • Collaborate with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals.
  • Document all technical inspections and ensure accurate status entries in the work order tracking system.
  • Assist with monthly UBL inventories and cyclical property inventories.
Requirements
  • US Citizenship is required.
  • Valid Secret Clearance.
  • U.S. Government Motor Vehicle Operation's License and Host Nations Driver's License.
  • CompTIA Security+, Microsoft 365 Certified Modern Desktop Administrator or Server+ certifications.
  • Baseline & Computing Environment certification.
  • A+ Certification preferred.
Desirable Skills
  • Advanced PC technical support skills.
  • Effective communication skills.
  • Proficiency in Microsoft Office.
  • Maximo work order system experience.
  • Pursuant to KRH subcontract English competency levels: reading, speaking, writing abilities – level 3.


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