Senior Customer Support Professional

7 days ago


Kuwait City, Al Asimah Ooredoo Qatar Full time
Job Overview

Ooredoo Kuwait seeks an experienced Technical Support Services Expert to join its team.

The ideal candidate will have strong technical expertise and excellent communication skills to deliver top-notch customer support and services.

This role offers opportunities for growth and professional development in a dynamic and challenging environment.

About the Role:

  • Responsible for providing technical support and services to customers.
  • Assists customers in resolving technical issues related to telecommunications services.
  • Works closely with internal teams to ensure prompt resolution of customer complaints.
  • Develops and maintains in-depth knowledge of telecommunications services and technologies.
  • Contributes to ongoing improvement of customer support processes and services.

Key Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum 3 years of experience in technical support or a related field.
  • Proven track record of delivering exceptional customer support and services.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.


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