IT Support Professional

2 days ago


Kuwait City, Al Asimah Career Hunters Full time
About the Role

We are seeking an IT Support Professional to join our team at Career Hunters. In this role, you will be responsible for providing technical support to our users, ensuring the optimal performance of our systems, devices, and networks.

Key Responsibilities:

  • A. Technical Support
    • Addressing user inquiries related to hardware and software.
    • Troubleshooting technical issues promptly and efficiently.
    • Providing guidance and instructions to users to enhance system utilization.
  • B. Hardware and Software Management
    • Installing and configuring computers, printers, and other peripherals.
    • Installing and updating software and applications as required.
    • Troubleshooting and regular maintenance of hardware.
  • C. Network Administration
    • Monitoring network performance to ensure stability and efficiency.
    • Setting up and maintaining Local Area Networks (LAN) and Wide Area Networks (WAN).
    • Resolving network connectivity issues and ensuring network security.
  • D. System Maintenance and Security
    • Conducting preventive maintenance for systems and hardware.
    • Updating operating systems and applications to ensure optimal performance and security.
    • Implementing security policies and procedures to safeguard sensitive data.
  • E. Documentation and Reporting
    • Logging technical issues and related solutions to build a knowledge base.
    • Preparing periodic reports on the status of systems and hardware.
    • Maintaining maintenance and updates logs.


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