Technical Support Specialist

22 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Summary:

HealthCare Dynamics Gen. Trading Company W.L.L is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our staff, ensuring the smooth operation of our network printers, scanners, and other equipment.

This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a commitment to customer service. If you have a passion for technology and a desire to work in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities:

  1. Providing Technical Support: Provide technical assistance and support to our staff, ensuring the smooth operation of our network printers, scanners, and other equipment.
  2. Maintenance and Repairs: Perform routine maintenance and repairs on our printers, scanners, and other equipment to ensure they continue to operate efficiently and effectively.
  3. Troubleshooting Technical Issues: Use your technical expertise to troubleshoot and resolve technical issues related to our printers and other equipment.
  4. Documenting Issues and Solutions: Document technical issues and solutions, providing valuable insights and recommendations to improve our technical processes.

Requirements:

  • Education and Experience: A minimum of five years of experience in a technical support role, preferably in a hospital or healthcare setting.
  • Skills and Qualifications: Excellent technical skills, including knowledge of printer hardware and software, as well as strong communication and problem-solving abilities.
  • Certifications: CompTIA A+ certification is preferred, but not required.


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