Technical Support Expert

2 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Summary

We are seeking an experienced Technical Support Expert to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.

The ideal candidate will have a strong background in IT and excellent communication skills to provide top-notch support to our customers.

Key Responsibilities:

  • Provide technical support via phone, email, and in-person to customers.
  • Troubleshoot complex technical issues and resolve them efficiently.
  • Collaborate with internal teams to resolve issues and improve processes.
  • Document all interactions and actions taken for reporting purposes.

Requirements:

  • A minimum of seven (7) years of experience with IT systems and four (4) years in IT customer support.
  • Two (2) years of experience in a military environment is required.
  • Must have Network+ and Security+CE certifications.
  • Associates degree in Networking or eleven (11) years of recent specialized experience is required.

Benefits:

We offer a competitive salary and benefits package, including opportunities for professional growth and development.



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