Enterprise Cloud Solutions Expert

1 day ago


Kuwait City, Al Asimah Microsoft Full time

About the Role:

This is a fantastic opportunity for an experienced Cloud Solution Architect to join our team and play a key role in driving the adoption of M365 Copilot. If you have a passion for cloud migration, customer success, and staying at the forefront of technological advancements, this could be the perfect fit for you.

Key Responsibilities:

  • Develop and implement effective cloud migration strategies for customers, ensuring seamless integration with existing systems and minimizing downtime.
  • Work closely with customers and partners to understand their needs, provide tailored solutions, and ensure long-term success.
  • Contribute to continuous improvement initiatives by analyzing customer/partner feedback, identifying areas for growth, and collaborating with product groups to drive innovation.
  • Engage with business and technical decision-makers to drive intent, enablement, and usage of Copilot for M365, developing customer-specific roadmaps that drive further growth and business value realization.
  • Identify and resolve issues blocking go-live of customer success projects, leveraging deep knowledge of M365 services and technical subject matter expertise to lead technical conversations with customers.
  • Demonstrate self-learning mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals, engaging in relevant communities to share expertise and contribute to IP creation.

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
  • 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.


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