Customer Retention Expert

1 day ago


Kuwait City, Al Asimah Gastronomica Full time
About the Position:

We are seeking a highly skilled Customer Retention Expert to join our team at Gastronomica. The ideal candidate will have a strong understanding of customer segmentation and targeting strategies, as well as experience with CRM software and tools.

Key responsibilities include evaluating customer feedback and implementing improvements to enhance the customer experience, developing communication strategies to promote loyalty programs to customers, and monitoring and reporting on the performance of CRM campaigns and loyalty programs, making adjustments as necessary.



  • Kuwait City, Al Asimah Ooredoo Full time

    Job Description:The Retention Solutions Expert will play a critical role in helping drive business decisions through the use of data-driven analysis. Responsibilities include following the strategy and performing all associated actions related to churn reduction using models, as well as performing ad-hoc analyses.The successful candidate will assist in the...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are seeking a highly skilled and experienced professional to join our team as an Account Growth Specialist. The successful candidate will be responsible for driving business growth, managing client accounts, and delivering exceptional service to our retail partners and customers.Key responsibilities include:Developing and maintaining strong relationships...


  • Kuwait City, Al Asimah Ooredoo Full time

    About the Role:We are seeking a talented Customer Value Strategist to join our Marketing team in Kuwait. As a key member of our team, you will be responsible for driving business decisions through data-driven analysis and contributing to the development of retention strategies.The ideal candidate will have strong knowledge of analytics, customer value...


  • Kuwait City, Al Asimah Riders Delivery Full time

    Riders Delivery in Kuwait City, Al Asimah, Kuwait is looking for a skilled Customer Service Expert.Job OverviewThe ideal candidate will be responsible for providing exceptional service to our customers and ensuring a positive shopping experience.Main Responsibilities:Assist customers with inquiries and provide product information.Handle customer complaints...


  • Kuwait City, Al Asimah 20gramscoffee Full time

    Job Title: Customer Experience ExpertRole Overview:At 20 Grams, we are committed to delivering exceptional customer experiences that leave a lasting impression.Key Responsibilities:Greeting Guests: Provide a warm welcome to our customers, setting the tone for a memorable experience.Taking Orders: Efficiently and accurately take orders, ensuring our customers...

  • Sales Growth Expert

    4 days ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job DescriptionWe are seeking a highly skilled Sales Growth Expert to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a Sales Growth Expert, you will play a critical role in driving revenue growth through strategic sales and business development initiatives.The ideal candidate will have a proven track record of success in sales, with a...


  • Kuwait City, Al Asimah Ooredoo Full time

    VAC9167 - Senior Specialist, Prepaid Customer Value Management (CVM)Field: MarketingContract Type: Full Time - PermanentLocation: Kuwait - Kuwait CityClosing date: 30-Sep-2024The Company:Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies...


  • Kuwait City, Al Asimah ELIE SAAB Full time

    We are looking for a highly skilled Elite Customer Service Expert to join our team at ELIE SAAB. As a key member of our sales team, you will be responsible for contributing to the store's sales by providing remarkable customer service and maintaining merchandising standards.Key Responsibilities:Actively seek feedback from customers, addressing complaints to...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are seeking a Shipping and Customer Solutions Expert to join our team at DHL Express.Key ResponsibilitiesProvide a high level of customer service and professionalism, adhering to ISO procedures and safe working practices.Track and trace shipments in adherence to DHL's network trace standards.Promote and sell DHL's value-added services and participate...


  • Kuwait City, Al Asimah Hrinvest Full time

    Hrinvest OverviewHrinvest is a leading insurance company in Kuwait, committed to supporting the country's economic growth and development. With a strong focus on leadership, strategy, and customer satisfaction, the company has established a reputation for excellence in its field. Our team is passionate about delivering exceptional service and driving...


  • Kuwait City, Al Asimah DELIVEROO Full time

    About DeliverooWe are a small but mighty team, working together to deliver exceptional customer experiences. Our mission is to make great food accessible to everyone, anywhere, anytime.We are seeking a Customer Engagement Expert to join our team. As a key member of our marketing department, you will be responsible for developing and executing targeted...


  • Kuwait City, Al Asimah Zain Bahrain Full time

    At Zain Bahrain, we are committed to delivering exceptional customer experiences and driving growth through data-driven decision-making.About the RoleThe Enterprise Value Management Analyst plays a key role in identifying customer behavior patterns, revenue opportunities, and market trends. This position offers the opportunity to contribute to strategic...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    OverviewWith over 18,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    As a highly motivated and experienced professional, you will be joining our team as a Customer Relationship Expert. The successful candidate will be responsible for developing and maintaining strong relationships with retail clients, promoting and selling retail insurance products, and delivering exceptional service to our retail partners and customers.Key...


  • Kuwait City, Al Asimah DELIVEROO Full time

    Company OverviewDeliveroo is a fast-growing technology company that connects customers with local restaurants and food establishments. Our platform allows users to order their favorite foods online or through our mobile app.We are committed to providing an exceptional customer experience and are seeking an Email and CRM Strategist to join our team. As a key...


  • Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at AL AHLI BANK OF KUWAIT.The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide high-quality service to customers through providing banking services.


  • Kuwait City, Al Asimah Ooredoo Full time

    Responsibilities:Contribute to the review of the Retention strategy and Roadmap on a monthly, quarterly, half-yearly and annual basis.Manage Consumer Marketing Retention Activities, delivering retained revenue as outlined in the Annual Budget from various retention-related activities.Oversee the rollout of various Retention activities designed to reduce...


  • Kuwait City, Al Asimah Beside Group Full time

    Beside Group is a prominent retail chain in the Middle East, known for its extensive portfolio of premium brands.This role requires delivering top-notch customer service to drive sales and meet individual and store targets.Responsibilities:Meet personal, store, and KPI targets to achieve organizational objectives.Provide expert customer service by adhering...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the Role:We are seeking a highly skilled Sales Relationship Consultant to join our team. As a key member of our sales team, you will be responsible for driving revenue growth by building and maintaining strong relationships with our customers.Key Accountabilities:Develop and execute strategic plans to achieve sales targets and exceed customer...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    **Job Overview:**HealthCare Dynamics Gen. Trading Company W.L.L is seeking a Customer Experience Strategist to join its team.The ideal candidate will have a strong background in digital marketing and social media, with expertise in designing and implementing customer experience strategies that drive business growth and improve customer engagement.Key...