
Customer Relationship Expert
2 days ago
We are seeking a highly skilled and experienced professional to join our team as an Account Growth Specialist. The successful candidate will be responsible for driving business growth, managing client accounts, and delivering exceptional service to our retail partners and customers.
Key responsibilities include:
- Developing and maintaining strong relationships with retail clients to understand their insurance needs.
- Promoting and selling retail insurance products tailored to client requirements.
- Providing expert advice on coverage options, policy terms, and risk management solutions.
- Preparing quotes, processing applications, and coordinating with underwriting teams to ensure timely policy issuance.
- Handling policy renewals, claims assistance, and follow-ups to ensure client satisfaction and retention.
- Identifying new business opportunities through networking, referrals, and local market outreach in Kuwait.
- Staying updated on industry trends, competitor offerings, and regulatory requirements in the GCC retail insurance sector.
- Maintaining accurate client records and documentation in compliance with company standards and local regulations.
The ideal candidate will possess a Bachelor's degree in Business, Marketing, Insurance, or a related field, with minimum 3-5 years of experience in retail insurance sales, customer service, or a related field (GCC experience preferred). Proficiency in Microsoft Office and fluency in English and Arabic are required. Must be a resident of a GCC country.
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