Customer Experience Expert

3 days ago


Kuwait City, Al Asimah 20gramscoffee Full time

Job Title: Customer Experience Expert

Role Overview:

At 20 Grams, we are committed to delivering exceptional customer experiences that leave a lasting impression.

Key Responsibilities:
  1. Greeting Guests: Provide a warm welcome to our customers, setting the tone for a memorable experience.
  2. Taking Orders: Efficiently and accurately take orders, ensuring our customers receive their desired products in a timely manner.
  3. Providing Product Recommendations: Utilize your knowledge of our coffee offerings to make personalized recommendations, enhancing our customers' experience.
  4. Handling Inquiries and Feedback: Respond promptly and professionally to customer inquiries and feedback, demonstrating our commitment to customer satisfaction.
  5. Maintaining a Welcoming Atmosphere: Create an inviting environment that encourages our customers to return and share their positive experiences with others.
Ideal Candidate:

We are seeking an individual with excellent communication skills, a positive attitude, and a genuine passion for customer satisfaction and coffee culture.



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