
Service Desk Team Lead
1 day ago
This is an exciting opportunity to join Vectrus, Inc as a Service Desk Lead. As a key member of our team, you will provide exceptional customer service and technical support to our clients.
The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and have a strong understanding of business and management principles.
Key Responsibilities- Leadership Role: Provide guidance and support to Service Desk Seniors and Technicians.
- Customer Service: Ensure excellent customer service in addressing questions, complaints and requests via telephone, email and face-to-face interaction.
- Technical Support: Provide technical support and troubleshooting assistance to clients.
- Training and Development: Develop and implement training programs for Service Desk team members.
- Reporting and Compliance: Prepare and submit reports on Service Desk performance and ensure compliance with company policies and procedures.
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Service Desk Lead
2 weeks ago
Kuwait City, Al Asimah Vectrus, Inc Full timeOverviewThis position is physically located in Kuwait in support of LOGCAPUnder supervision of the Service Desk Supervisor and/or Manager, The Service Desk, Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising,...
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Service Desk Lead
1 week ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeOverviewThis position is physically located in Kuwait in support of LOGCAP.Under supervision of the Service Desk Supervisor and/or Manager, the Service Desk Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising,...
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Help Desk Team Lead
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleWe are seeking a highly motivated Help Desk Team Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for managing the Help Desk team and ensuring that all customer inquiries and requests are handled promptly and professionally.About UsHealthCare Dynamics Gen. Trading Company...
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Service Desk Supervisor Lead
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob DescriptionWe are seeking an experienced Service Desk Supervisor Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for overseeing the daily operations of our Service Desk and ensuring that all customer inquiries and requests are handled promptly and professionally.About UsHealthCare...
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Technical Service Desk Lead Specialist
1 day ago
Kuwait City, Al Asimah Vectrus, Inc Full timeWhat We OfferVectrus, Inc is committed to providing a positive and supportive work environment for all employees. As a Service Desk Lead, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service.We offer a range of benefits and perks, including a competitive salary,...
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Service Desk Administrator
5 days ago
Kuwait City, Al Asimah Akima Full timeFive Rivers Services is looking for a Service Desk Administrator to work at Camp Arifjan, KW. To join our team of outstanding professionals, apply todayOur Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk...
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Help Desk Operations Supervisor
1 day ago
Kuwait City, Al Asimah Vectrus, Inc Full timeAbout the RoleVectrus, Inc is seeking a highly skilled Service Desk Lead to join our team. The successful candidate will be responsible for leading a team of Service Desk Seniors and Technicians, providing technical support and customer service to clients.The ideal candidate will have a strong background in customer service, technical support, and...
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Help Desk Support Specialist Lead
2 days ago
Kuwait City, Al Asimah V2X Inc Full timeAs a Systems Support Specialist Lead at V2X Inc, you will be responsible for overseeing the Automation Support Department (ASD) and ensuring that all personnel have the necessary technical expertise to resolve complex issues.Key ResponsibilitiesProvides and ensures quality Help Desk support to users with various technology-related issues.Serves as a...
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Front Desk Operations Coordinator
3 days ago
Kuwait City, Al Asimah Four Seasons Hotels Ltd Full timeThe Front Desk Operations Coordinator plays a vital role in ensuring the smooth operation of our front desk. As a member of the Four Seasons team, you will be responsible for coordinating front desk activities and providing exceptional customer service to our valued guests.Main Responsibilities:Oversee front desk operations, including check-in/check-out...
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IT Help Desk Expert
2 days ago
Kuwait City, Al Asimah THE BRIDGE CO. Full timeThe role of Network Support Engineer at THE BRIDGE CO. involves providing technical assistance to users experiencing issues with computer systems, software, and hardware.We are seeking a skilled and customer-oriented individual with experience in administering a help desk to join our team.You will respond to IT support tickets, calls, and emails promptly and...
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Desk Operation Supervisor
3 days ago
Kuwait City, Al Asimah V2X Inc Full timeOverviewThis position is physically located in Kuwait in support of LOGCAP.Under the general direction of the Desk Operations Manager, the Desk Operations Supervisor is responsible for coordinating and supervising the day-to-day operations of the Desk Operation Coordinators and Emergency Services Dispatchers. Works in close coordination with the Provost...
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Desk Operation Supervisor
3 days ago
Kuwait City, Al Asimah Vectrus Full timeOverview***This position is physically located in Kuwait in support of LOGCAP***Under the general direction of the Desk Operations Manager, the Desk Operations Supervisor is responsible for coordinating and supervising the day to day operations of the Desk Operation Coordinators and Emergency Services Dispatchers. Works in close coordination with the Provost...
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Desk Operations Manager
3 days ago
Kuwait City, Al Asimah V2X Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Desk Operations Supervisor to join our team at V2X Inc.The successful candidate will be responsible for coordinating and supervising the day-to-day operations of the Desk Operation Coordinators and Emergency Services Dispatchers.Key Responsibilities:Supervise and coordinate the activities of Desk...
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Customer Service Director
4 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeJob OverviewInaya Medical Center seeks a seasoned Customer Service Director to lead the daily operations of the front desk and patient support services. This role ensures exceptional patient satisfaction by supervising a team of customer service representatives, streamlining processes, and maintaining a welcoming environment.
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Emergency Services Team Lead
2 days ago
Kuwait City, Al Asimah Vectrus Full timeKey ResponsibilitiesLeads the Emergency Services Dispatcher team.Responsible for receiving, recording, and effectively managing requests for Police, Fire and Emergency Medical Services responses.Dispatches emergency personnel to situations requiring critical response.May contact emergency personnel to verify assignment locations.Provides pre-arrival medical...
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Design Innovation Lead
5 days ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeCultivate your creative talents at LEAD SOLUTION, a company that values artistic expression.Internship OverviewThis role offers hands-on experience in graphic design, working closely with our team.Key ResponsibilitiesDevelop visually striking designs for marketing materials and campaigns.Assist in the planning and execution of design...
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Front Desk Ambassador
3 days ago
Kuwait City, Al Asimah Sidra Kuwait Hospital Full timeFront Desk Ambassador Job Description:We are seeking a friendly and approachable Front Desk Ambassador to join our team at Sidra Kuwait Hospital. As the first point of contact for patients and visitors, you will play a vital role in creating a welcoming and supportive environment.About the Role:Greet patients and visitors warmly and provide assistance as...
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Desk Operations Coordinator
3 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeJob OverviewWe are seeking a highly skilled Desk Operations Coordinator to join our team at Vectrus, Inc. In this role, you will be responsible for performing all Desk Operations functions in support of LOGCAP.You will dispatch initial responses to accidents or incidents, provide emergency notifications, and plot and record responses to accidents and...
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Female Front Desk Coordinator
1 day ago
Kuwait City, Al Asimah The Carreo International Full timeJob DescriptionThe Female Receptionist will serve as the primary point of contact for visitors and clients, providing exceptional service and ensuring a positive experience. This individual will be responsible for managing front desk operations, handling phone calls, coordinating appointments, and maintaining a well-organized office environment.Key...
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Customer Service Supervisor
5 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeWe are seeking a Customer Service Supervisor to oversee the daily operations of the front desk and patient support services at our medical center. This role ensures a high level of patient satisfaction by leading a team of customer service representatives, streamlining processes, and maintaining a welcoming and efficient environment for all patients and...