Help Desk Operations Supervisor

2 days ago


Kuwait City, Al Asimah Vectrus, Inc Full time
About the Role

Vectrus, Inc is seeking a highly skilled Service Desk Lead to join our team. The successful candidate will be responsible for leading a team of Service Desk Seniors and Technicians, providing technical support and customer service to clients.

The ideal candidate will have a strong background in customer service, technical support, and leadership. They will be able to work effectively in a fast-paced environment and make sound decisions quickly.

Key Requirements
  • Leadership Experience: At least three years of experience in a leadership role.
  • Customer Service Skills: Excellent communication and interpersonal skills.
  • Technical Knowledge: Strong understanding of business and management principles and technical support concepts.
  • Education: High school diploma or equivalent required; some college courses in business or related field preferred.

  • IT Help Desk Expert

    3 days ago


    Kuwait City, Al Asimah THE BRIDGE CO. Full time

    The role of Network Support Engineer at THE BRIDGE CO. involves providing technical assistance to users experiencing issues with computer systems, software, and hardware.We are seeking a skilled and customer-oriented individual with experience in administering a help desk to join our team.You will respond to IT support tickets, calls, and emails promptly and...


  • Kuwait City, Al Asimah V2X Inc Full time

    OverviewThis position is physically located in Kuwait in support of LOGCAP.Under the general direction of the Desk Operations Manager, the Desk Operations Supervisor is responsible for coordinating and supervising the day-to-day operations of the Desk Operation Coordinators and Emergency Services Dispatchers. Works in close coordination with the Provost...


  • Kuwait City, Al Asimah Vectrus Full time

    Overview***This position is physically located in Kuwait in support of LOGCAP***Under the general direction of the Desk Operations Manager, the Desk Operations Supervisor is responsible for coordinating and supervising the day to day operations of the Desk Operation Coordinators and Emergency Services Dispatchers. Works in close coordination with the Provost...

  • Help Desk Team Lead

    5 days ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the RoleWe are seeking a highly motivated Help Desk Team Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for managing the Help Desk team and ensuring that all customer inquiries and requests are handled promptly and professionally.About UsHealthCare Dynamics Gen. Trading Company...


  • Kuwait City, Al Asimah Zain Full time

    Job Summary:Zain Kuwait seeks a Help Desk Specialist to provide top-notch customer support and resolve technical issues efficiently. This role requires excellent communication and problem-solving skills, as well as a strong ability to work under pressure.Your Key Responsibilities:Answering and resolving customer inquiries via phone.Identifying and...

  • Help Desk Associate

    3 days ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job DescriptionWe are seeking a Help Desk Associate to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.The successful candidate will be responsible for providing technical support and assistance to our customers via phone and email.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely and efficient...


  • Kuwait City, Al Asimah V2X Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Desk Operations Supervisor to join our team at V2X Inc.The successful candidate will be responsible for coordinating and supervising the day-to-day operations of the Desk Operation Coordinators and Emergency Services Dispatchers.Key Responsibilities:Supervise and coordinate the activities of Desk...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job DescriptionWe are seeking an experienced Service Desk Supervisor Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for overseeing the daily operations of our Service Desk and ensuring that all customer inquiries and requests are handled promptly and professionally.About UsHealthCare...


  • Kuwait City, Al Asimah V2X Inc Full time

    About the RoleWe are seeking a highly motivated and organized Desk Operations Supervisor to join our team at V2X Inc.The successful candidate will be responsible for managing the day-to-day operations of the Desk Operation Coordinators and Emergency Services Dispatchers.Key Responsibilities:Oversee the activities of Desk Operation Coordinators and Emergency...


  • Kuwait City, Al Asimah V2X Inc Full time

    As a Systems Support Specialist Lead at V2X Inc, you will be responsible for overseeing the Automation Support Department (ASD) and ensuring that all personnel have the necessary technical expertise to resolve complex issues.Key ResponsibilitiesProvides and ensures quality Help Desk support to users with various technology-related issues.Serves as a...


  • Kuwait City, Al Asimah Trace Systems Inc Full time

    Overview:Job Title: Help Desk Technical Tier I SupportLocation: Camp Arijfan, KuwaitJob Responsibilities:The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network.Field trouble calls via the phone and computer trouble ticketing system.Perform...

  • Service Desk Lead

    2 weeks ago


    Kuwait City, Al Asimah Vectrus, Inc Full time

    OverviewThis position is physically located in Kuwait in support of LOGCAPUnder supervision of the Service Desk Supervisor and/or Manager, The Service Desk, Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising,...

  • Service Desk Lead

    1 week ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    OverviewThis position is physically located in Kuwait in support of LOGCAP.Under supervision of the Service Desk Supervisor and/or Manager, the Service Desk Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising,...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    Job OverviewWe are seeking a highly skilled Desk Operations Coordinator to join our team at Vectrus, Inc. In this role, you will be responsible for performing all Desk Operations functions in support of LOGCAP.You will dispatch initial responses to accidents or incidents, provide emergency notifications, and plot and record responses to accidents and...


  • Kuwait City, Al Asimah Four Seasons Hotels Ltd Full time

    The Front Desk Operations Coordinator plays a vital role in ensuring the smooth operation of our front desk. As a member of the Four Seasons team, you will be responsible for coordinating front desk activities and providing exceptional customer service to our valued guests.Main Responsibilities:Oversee front desk operations, including check-in/check-out...


  • Kuwait City, Al Asimah Akima Full time

    Five Rivers Services is looking for a Service Desk Administrator to work at Camp Arifjan, KW. To join our team of outstanding professionals, apply todayOur Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk...


  • Kuwait City, Al Asimah V2X, Inc. Full time

    Job OverviewThe Desk Operations Coordinator plays a vital role in supporting the PMO's operations by providing critical support functions.


  • Kuwait City, Al Asimah V2X Inc Full time

    Job OverviewWe are seeking a skilled Desk Operations Supervisor to join our team at V2X Inc.The successful candidate will be responsible for supervising the Desk Operation Coordinators and Emergency Services Dispatchers in their daily tasks.Key Responsibilities:Supervise the Desk Operation Coordinators and Emergency Services Dispatchers.Coordinate emergency...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job OverviewJob Title: Help Desk Technical Tier I SupportLocation: Camp Arijfan, KuwaitJob Responsibilities:Field trouble calls via the phone and computer trouble ticketing system.Perform laptop imaging.Conduct basic IP troubleshooting.Build user accounts on the domain.Add and remove computers from a Microsoft domain environment.Assign user accounts to...


  • Kuwait City, Al Asimah V2X, Inc. Full time

    Key ResponsibilitiesCoordinate all Desk Operations functions for the PMO, including dispatching initial responses to accidents or incidents.Provide emergency notifications IAW notification matrix provided by the USG and ESD Notification matrix.Monitor IDS (intrusion detector system) and CCTVs (closed-circuit television systems).