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Reservations and Service Manager
16 hours ago
As a Premium Dining Hostess at HealthCare Dynamics Gen. Trading Company W.L.L, you will have the opportunity to join a dynamic and reputable hospitality team in Kuwait. Your responsibilities will include managing reservations, greeting guests, and ensuring a seamless dining experience.
Benefits:
- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Opportunities for Growth: Opportunities for career growth and advancement within our company.
- Collaborative Work Environment: A collaborative and supportive work environment that encourages teamwork and professional development.
Responsibilities:
- Greet guests upon arrival and ensure timely seating.
- Manage reservations and maintain the waitlist.
- Provide menus and address guest inquiries about menu options.
- Escort guests to their tables and present them with menus.
- Makes recommendations on food and drink options.
- Ensure tables are properly set up and the dining area is clean and tidy.
- Handle guest complaints and resolve any issues that may arise.
- Collaborate with servers and kitchen staff to provide prompt and courteous service.
- Assist with other tasks as needed, including answering phones and taking orders.
Requirements:
- Minimum of 1 year experience in a similar role within the hospitality industry.
- Strong communication and interpersonal skills to interact effectively with guests and team members.
- Ability to multitask and handle stressful situations with a calm demeanor.
- Knowledge of food safety practices and health regulations.
- Strong conflict resolution and problem-solving skills.
- Detail-oriented with excellent time management skills.
- Ability to work in a fast-paced environment and remain professional under pressure.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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