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Hotel Operations Manager
10 hours ago
Hotel Operations Manager
Overview of the PositionWe are seeking a highly skilled and experienced Hotel Operations Manager to oversee the daily operations of our hotel. The ideal candidate will be responsible for ensuring that all aspects of hotel management are running smoothly, from guest services to financial management.
Key Responsibilities:
- Manage all hotel operations to ensure seamless guest experiences.
- Oversee staff training and development programs to enhance their skills and knowledge.
- Monitor and maintain high customer service standards throughout the hotel.
- Coordinate room availability with reservations to ensure optimal occupancy levels.
- Handle guest complaints and concerns in a professional and courteous manner.
- Monitor staff performance and payroll to ensure compliance with company policies.
- Maintain overall property cleanliness and organization.
- Ensure compliance with all regulations, laws, health and safety standards, and company policies.
Requirements:
The successful candidate will possess strong leadership skills, excellent customer service skills, problem-solving abilities, multi-tasking capabilities, and an eye for detail. A degree in hospitality management or business administration is highly valued, but not required. Previous experience in hospitality or hotel management is preferred, but we are willing to consider candidates with no prior work experience in this field.
Benefits:
This position offers a competitive salary of 1000 KD per month, plus benefits such as holidays, medical insurance coverage, and discounts at our restaurants/bars/cafes.
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