Airline Reservation Systems Expert

10 hours ago


Kuwait City, Al Asimah Jazeera Airways Full time
Job Title: Airline Reservation Systems Expert
We are seeking an experienced Airline Reservation Systems Expert to join our team at Jazeera Airways. As a key member of our IT department, you will be responsible for ensuring the group booking system delivers a user-friendly, efficient, and reliable experience for B2B agents and B2C customers.

Main Responsibilities:
• Ensure the group booking system delivers a user-friendly, efficient, and reliable experience for B2B agents and B2C customers.
• Incorporate customer feedback into system enhancements and operational strategies.
• Create tools to simplify inquiries, pricing requests, and bulk ticket management for agents and direct customers.

Key Requirements:
• Bachelor's degree in Information Technology, Aviation Management, or a related field.
• Minimum 7+ years of experience in group desk operations, system implementation, or a related role in the aviation industry.
• Proven experience with low-cost airlines and Navitaire systems is mandatory.

Our Company Culture:
Jazeera Airways values innovation, teamwork, and customer satisfaction.

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