Service Excellence Leader

4 hours ago


Kuwait City, Al Asimah RTC1 Recruitment Services Full time
Strategic Growth Leader: We are seeking a visionary leader to spearhead our guest relations initiatives and drive strategic growth. The successful candidate will have a proven track record in developing and implementing effective strategies to enhance guest satisfaction, loyalty, and retention. Key responsibilities include:
  • Developing and executing comprehensive growth plans to increase revenue and market share
  • Leading cross-functional teams to design and deliver innovative solutions that meet evolving guest needs and preferences
  • Collaborating with external partners and suppliers to source high-quality products and services that support our growth objectives
  • Providing coaching and guidance to team members to help them develop the skills and knowledge needed to deliver exceptional service

Talent Development: The ideal candidate will possess excellent leadership and interpersonal skills, with the ability to motivate and inspire teams to achieve outstanding results. A Bachelor's degree in Hospitality Management, Business Administration, or related field is required. Minimum 5 years of experience in a similar role within the restaurant sector is also essential. We welcome applications from qualified candidates within the Middle East, with current experience in Kuwait preferred.

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