Community Services Leader
7 hours ago
Job Description
">The Operations Manager is responsible for supporting the Community Services Sr. Director in managing the daily operations of assigned services, including Health Services Administration, Postal Services, MWR Recreation & Athletics, Shelter & Billeting, Laundry Services, and Custodial Services.
">Key Performance Indicators
">- ">
- Ensure compliance with contractual requirements, applicable policies, procedures, and guidelines.">
- Support the Community Services Sr. Director in leading the team and executing all CSD functions, including problem resolution, planning, execution, and leadership across the Area of Responsibility (AOR).">
- Interface directly with the Customer for mission accomplishment and problem resolution on behalf of the Sr. Director.">
- Direct and supervise support resources for project assignments and activities.">
- Implement and ensure quality assurance directives are compliant.">
- Define and implement program schedules.">
- Coordinate with the Contracting Officer's Representative (COR)/Principal Contracting Officer's Representative (PCOR) as needed.">
- Provide leadership, consultation, and mentoring to assigned personnel, fostering a culture of continuous improvement.">
- Oversight of the CSD Operations Staff and mentorship of CSD Ops and Department Admin staff.">
- Provide guidance and clarification on tasks, projects, new company procedures, and processes.">
Requirements
">- ">
- MINIMUM QUALIFICATIONS:">
- ">
- Education/Certifications: A Bachelor's Degree or related experience in Community Services Management.">
- Must be eligible to obtain and maintain a Kuwait Driver's License.">
- Must have a current and active SECRET Security clearance.">
- Minimum 7 years' experience in Customer services roles, such as Medical Administration, MWR, Postal, Hotel, or Billeting Operations.">
- Experience:">
- ">
- Prefer experience in planning, supervising, managing, and conducting overseas Community Services operations.">
- Deployment to Southwest Asia (SWA) experience preferred.">
- Skills:">
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- Excellent oral and written communication skills.">
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.">
- Knowledgeable of how to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.">
- Proficiency in MS Office and/or other related applications.">
Work Environment
">- ">
- Duties will involve working outdoors with potential exposure to extreme climatic conditions, including frequent dust storms and high temperatures.">
- Normal work week is 48 hours but must be able to work overtime or nights as required.">
Physical Demands
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- Must be able to lift 25lbs continuously and 50lbs intermittently.">
- Required to observe all safety and health requirements for office environment.">
Commitment To Diversity And Inclusion
">Vectrus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability.
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