Luxury Retail Leader

15 hours ago


Kuwait City, Al Asimah Al Tayer Group Full time

Company Overview

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We are Al Tayer Group, a leading luxury retail player in the Middle East. Our retail division, Al Tayer Insignia, hosts an impressive portfolio of world-class luxury brands across fashion, jewellery, home, and department store categories.

In addition to our strong presence in luxury retail, we have also expanded into lifestyle retail, representing top brands in Beauty, Home, Fashion, and Hospitality sectors.

Our esteemed brands include Bloomingdales, Harvey Nichols, Boucheron, Areej, Aveda, and Armani, among others.

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About the Role

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We are seeking a seasoned Luxury Retail Leader to join our team at Bloomingdales - Kuwait. The ideal candidate will be responsible for leading and developing the Beauty team to achieve exceptional sales performance while upholding brand image, operational compliance, and customer satisfaction.

The successful candidate will drive revenue growth, monitor performance, and identify commercial opportunities to meet and exceed sales targets.

Cultivating a culture of excellent customer service is crucial, with the leader serving as a role model.

The Luxury Retail Leader will resolve customer complaints promptly and effectively, minimizing stock loss through adherence to company policies and procedures.

The individual will analyze stock management information to maximize sales opportunities and provide valuable insights to Buying/Planning teams.

Stock takes will be conducted in-store, in liaison with the Operations team.

The Luxury Retail Leader will recommend and manage sales promotions and brand activities through effective planning and preparation.

Establishing and maintaining professional relationships with key business partners is essential.

The successful candidate will ensure all company policies and procedures are implemented and adhered to, as well as Company Health & Safety standards.

Customer profiles will be understood, with feedback provided on Marketing, Buying, and Planning to relevant parties.

Visual Merchandising standards must be maintained within brand guidelines.

The Luxury Retail Leader will implement company expectations regarding standards, maintenance, and cleanliness.

Sales per square foot will be monitored to ensure maximum productivity within brand and store specifications.

Market trends and competitor activity will be closely followed, with recommendations provided to the company.

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People Management Roles and Responsibilities

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The Luxury Retail Leader will provide leadership and direction to team members towards the achievement of goals and objectives.

Coaching and motivating team members will be crucial in enhancing performance and producing quality work.

Team members will be continuously developed for higher-level roles.

The ideal candidate will have a graduate-level education and 3-5 years of experience running profitable retail stores and teams.

A strong customer focus is essential, prioritizing the customer experience above everything else.

Experience in Beauty or luxury is highly desirable.



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