Loyalty Program Manager

15 hours ago


Kuwait City, Al Asimah RTC1 Recruitment Services Full time

Company Overview:

Our restaurant group offers unique dining concepts across the Middle East, providing an exceptional experience for customers. We are committed to delivering outstanding service and quality food while fostering a positive work environment.

Job Description:

  • Create and implement CRM and loyalty strategies to enhance customer retention and drive engagement across various dining formats.
  • Develop personalized marketing campaigns using customer data and insights to inform program performance and deliver actionable recommendations.
  • Work closely with cross-functional teams to ensure CRM initiatives align with operational goals, resulting in exceptional customer experiences and measurable business growth.

Requirements:

  • A minimum of 3 years' experience in a similar role within the restaurant sector.
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Technical proficiency in CRM software, loyalty platforms, and data analysis tools.
  • Open to candidates within the Middle East; current experience in Kuwait is preferred.
  • Age 48 or below.


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