Key Roles Customer Service Representative
2 days ago
AlMailem Group is currently seeking a skilled Customer Care Executive to join our team. In this role, you will play a vital part in providing exceptional customer support, addressing inquiries, and resolving issues efficiently.
Responsibilities- Respond to customer inquiries via phone, email, and chat in both Arabic and English, ensuring accurate information regarding our services, pricing, and appointments.
- Translate customer inquiries, communications, and service documents from Arabic to English and vice versa, maintaining accuracy and cultural sensitivity.
- Work with internal teams to facilitate clear communication for Arabic-speaking clients, promoting seamless service operations.
- Utilize CRM to manage customer interactions, track service requests, and maintain accurate records.
- Log all customer interactions accurately and update records in Bitrix24, ensuring timely follow-ups and service delivery.
- Collaborate with service and technical teams to address and ensure smooth service operations, proactively communicating with customers about service timelines, costs, and updates.
- Minimum of 2 years in a customer service role preferably within the automotive or related industry.
- Fluency in Arabic and English, with proven translation skills (Arabic Translation & CRM Experience).
- Hands-on experience with CRM is a must.
- Excellent verbal and written communication skills, with a customer-oriented attitude.
- Strong multitasking abilities, attention to detail, and the ability to prioritize tasks effectively.
- Knowledge of automotive services and technical terms in both Arabic and English.
- Ability to handle high-stress situations with professionalism and composure.
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Customer Service Representative
1 day ago
Kuwait City, Al Asimah AlFuhod Full timeJob Title: Customer Service RepresentativeAt AlFuhod, we are seeking a highly skilled and customer-focused Salesman to join our team.Responsibilities:Greet and assist customers with product selection in a friendly and approachable manner.Provide detailed information about products, including features and benefits, to help customers make informed purchasing...
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Dermatology Service Representative
2 days ago
Kuwait City, Al Asimah Al Tayer Group Full timeAt Al Tayer Group, we are seeking a skilled Dermatology Service Representative to join our team. This role is ideal for individuals with experience in retail sales or customer service within the beauty industry.About the RoleThe successful candidate will be responsible for delivering exceptional customer service by identifying customer needs and providing...
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Business Development Representative
5 days ago
Kuwait City, Al Asimah Al-Bahar Full timeJob DescriptionWe are seeking a skilled Business Development Representative to join our team as a Key Account Manager. In this role, you will be responsible for proactively managing and qualifying accounts in your assigned territory by conducting disciplined phone call campaigns and updating customer accounts with accurate information.Main...
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Kuwait City, Al Asimah Fiz Full timeFiz is a dynamic startup company focused on B2C distribution of food items and groceries, with an ambitious vision to expand into the GCC markets.We are seeking a highly skilled Customer Service Executive to lead our customer query and complaint management processes. The ideal candidate will possess exceptional communication skills in English and Arabic, as...
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Customer Service Manager
7 days ago
Kuwait City, Al Asimah Kuwait Automotive Imports Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Kuwait Automotive Imports. In this dynamic role, you will be responsible for managing customer relationships and ensuring a smooth service experience.Key Responsibilities:Greet customers and manage vehicle bookings in a timely manner.Provide regular updates on vehicle...
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Kuwait City, Al Asimah TALENT RADAR Full timeAbout the RoleWe are seeking a highly skilled Business Development Representative to join our team at i Criterion. As a key member of our sales team, you will be responsible for promoting luxury brands and providing exceptional customer service.Key Responsibilities- Provide a complete shopping experience for customers, involving deep product knowledge and...
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Kuwait City, Al Asimah Zahnarztpraxis Berchtesgaden Full time**About Zahnarztpraxis Berchtesgaden**Zahnarztpraxis Berchtesgaden is a leading provider of shipping and logistics solutions. We pride ourselves on our exceptional customer service and commitment to delivering high-quality services.**Job Description**We are seeking an experienced Freight Forwarding and Customer Service Specialist to join our team. As a key...
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Airport Services Duty Supervisor
18 hours ago
Kuwait City, Al Asimah Qatar Airways Full timeAbout Qatar AirwaysOur story began with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one.We've grown fast, broken records, and set trends that others follow. We don't slow down by fear of failure. Instead, we dare to achieve what's never been done before.A Career at Qatar AirwaysWhether you're creating a...
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Kuwait City, Al Asimah My Client Full time**Job Summary:**We are seeking a seasoned Operations Manager to drive the daily operations of our company's Operations & Production division. This role requires a strategic thinker who can oversee the coordination of various processes, manage teams, and foster a culture of productivity and quality.**Responsibilities:**Liaise with commercial division to make...
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Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleWe are seeking a talented and driven Business Development Representative to join our team in Kuwait. As an Account Executive at Pure Storage, you will be responsible for developing new business relationships with enterprise customers in the region.Key Responsibilities:Evaluate and pursue new sales opportunities in the Enterprise...
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Kuwait City, Al Asimah Artecasa Full time**About Artecasa**We are a dynamic organization dedicated to delivering exceptional results through our team's unwavering commitment to sales excellence.**Job Overview**We are seeking a highly skilled and motivated Business Development Representative to join our team. As a key member of our sales team, you will be responsible for driving business growth by...
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Kuwait City, Al Asimah Margusa Full timeJob OverviewMargusa is seeking highly motivated Sales Representatives to join our team in the Middle East Region. As a Sales Representative, you will play a crucial role in expanding our presence in the region by promoting our flagship product, Marg ERP 9+, an enterprise-level software solution designed to cater to various business sectors.About UsMargusa...
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Key Performance Indicator Analyst
2 days ago
Kuwait City, Al Asimah Alghanim Industries Full timeAt Alghanim Industries, we are committed to excellence in customer service. As a Key Performance Indicator Analyst, you will play a critical role in ensuring our team meets and exceeds customer expectations.Job OverviewThe Key Performance Indicator Analyst is responsible for tracking and analyzing key performance indicators (KPIs) related to customer...
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Key Account Manager
4 days ago
Kuwait City, Al Asimah Johnson & Johnson Full timeJob DescriptionWe are seeking a highly motivated and results-oriented Key Account Manager to oversee and enhance our relationships with key healthcare stakeholders in Kuwait.Responsibilities:Relationship Management: Develop and maintain strong relationships with key hospitals and groups to understand their needs, challenges, and goals.Sales Strategy: Create...
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Automotive Sales Representative
6 days ago
Kuwait City, Al Asimah Top Notch Consultancy Full timeAbout the RoleTop Notch Consultancy is seeking an experienced and passionate Automotive Sales Representative to join their team in Kuwait. The ideal candidate will have a proven track record in sales and a strong understanding of the automotive industry.
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Customer Support Executive
4 days ago
Kuwait City, Al Asimah Thales E-Security, Inc. Full timeAt Thales, we are committed to delivering exceptional customer experiences. As a Customer Support Manager, you will play a pivotal role in ensuring the successful execution of contracts, driving customer satisfaction, and maximizing profitability.Key ResponsibilitiesAs a key member of our team, your primary focus will be on:Driving customer satisfaction...
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Kuwait City, Al Asimah Vectrus Full timeCompany OverviewVectrus is a leading provider of mission support and IT solutions for the defense industry. With over 120 years of experience, we have established a reputation for delivering high-quality services that meet the unique needs of our clients.Job DescriptionThe Service Desk Administrator is responsible for providing technical support and...
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Key Roles: Oil and Gas Laboratory Specialist
4 days ago
Kuwait City, Al Asimah SPERTON - Where Great People Meet Full timeJob DescriptionAt SPERTON - Where Great People Meet, we are seeking a highly skilled Laboratory Technician to join our team. This role will be responsible for conducting chemical and physical analyses of oil and gas samples, ensuring compliance with industry standards such as API and ASTM.Critical Responsibilities:Develop and implement cement slurry designs...
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Kuwait City, Al Asimah TalentWorldGroup Plc Full timeCompany OverviewTalentWorldGroup Plc is a revolutionary multilingual cloud contact center and international marketplace of premium customer support projects for remote talents. We aim to reinvent professional home-based working, build the workplace of the future, and make outsourcing uniquely simple and flexible for our clients.Sales OpportunityWe are...
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Senior Oncology Commercial Representative
1 week ago
Kuwait City, Al Asimah Kinetic Business Solutions Full timeJob Description:"> At Kinetic Business Solutions, we are actively seeking a skilled Product Specialist – Oncology to join our team in Kuwait. As a key member of our pharmaceutical sales team, you will play a crucial role in promoting our products and delivering exceptional customer service.">Key Responsibilities:">Ensure the quality of our products by...